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"Another great stay . Comfy bed nice room Always our go to hotel when in London"

"Great hotel great location with an amazing staff"

"Clean. Modern. Amazing location."

"We loved the neighborhood. 5 min walk to Earl's Court station with many restaurants A 20 min walk to Natural History Museum and Victoria & Albert Museum. Great linens/beds. Quiet, safe neighborhood. Would definitely recommend to anyone visiting London."

"Fabulous hotel and location. Staff very polite and helpful."

"The room was just that. I booked a hotel not a basic room. No emeneties in the room at all. The bath panel had fallen off, we asked for extra pillows but not forthcoming. Not worth the money we spent as this hotel is now a hostel."

"Really disappointed that we checked in, to come back late evening to collect room card keys to be told the room allocated to us had been given to someone else. I had paid for an upgraded room but I do not feel what I paid for is what I received."

"Excellent"

"A nice change of pace from the typical sterile hotel chain! Beds were comfy, and the shower had great water pressure. The full English breakfast was the perfect start to a busy day."

"Great location"

"Room was quite warm and noisy Bathroom was dated and cramped. shower not great and over the bath which needed a very high step to get into"

"Schönes, sauberes Hotel, die Lage ist perfekt zu allen Sehenswürdigkeiten, alles ist innerhalb 30 bis 40 Minuten zu Fuß erreichbar. Das Frühstück war gut, besteht aus Bohnen, Eier, Speck, Wurst, Croissants, Muffins, Schokocroissants, Toast, Müsli, frisches Obst, halb gefrorene rote Früchte, Kaffee Vollautomat, Tee und heiße Schokolade. Das Zimmer hat USB und USB-C Anschlüsse, Klimaanlage und ist funktional schön eingerichtet, leider mit Teppich, was ich immer etwas eklig finde."

"Great location and friendly staff"

"Einfach nur ein super Hotel!"

"Die Lage ist sehr gut. Das Zimmer war sauber. Der Fußboden war tw. sehr abgenutzt. Das Frühstück ist typisch englisch. Für einen Städtetrip zu empfehlen."

"The best part of the hotel was the location. Unfortunately the elevator was out about half the time. There was no phone that I could find in my room. The shower was stocked with shampoo and body wash, but NO conditioner. The mechanism that connects the shower head to the vertical post in the shower was cracked so it didn’t always stay in place. There were scuff marks all along the wall of the room leading from the door to the bed. I didn’t eat at the hotel restaurant more than once, but when I...

"Our room was nice, clean and everything was recently renovated. Our room was upgraded to a bigger room with 2 beds. The bathroom was spacious. The beds were comfortable and the room was quiet. The staff was helpful and friendly. Just 2 things we didn't like -- being in the basement below ground - granted there were windows in the bathroom and in the room. There was an automatic light and bathroom fan that would go on every time there was movement in the room - including in the middle of...

"Average "

"We were told to leave the hotel due to electrical issues. I was travelling for work and came home at 7:30pm where I was told to pack my bags and find my own accommodation. Awful experience"