Find hotels near Shepherd's Bush Green, London from SAR 353

"Overpriced hostels, it's alright overall, but their customers service is horrible, I ask them multiple time over multiple day for clean towels and I only got them on day 3, they do not clear our room regularly either, I upgraded to have coffee in my room and they keep forgetting to give us coffee and would mix decaf with regular cafe even after requesting no decaf, its full of young students everywhere and the room are ridiculously small ( even after I upgraded my room to more space which costed me quite a bit ) the room was the smallest room I ever been in. It felt as if it was a hostel not a hotel at all. Won't be going back."

"Wonderful hotel supported by a great team and a cracking location"

"I stayed at this hotel many years ago. It's exactly the same, so in dire need of room updates. I booked a superior room and the first one they sent us to seemed like it had been left for dead, like a college dorm room. There were no pictures on the wall. The furniture was super cheap, the bedding almost non-existent, and the bathroom was gross. I went to the front desk to complain and the manager gave us a new room which was appointed like the pictures which I appreciated. That said, the bathroom had no fan and dirty water would drip from the ceiling and the windows are so old they had mould around the edges. The furniture was even older. That said, the location is great and the ground floor tuck shop and cafe bar was excellent. We made it work but I will never stay there again."

"Good location and a very reasonable price. Room was quite small but more than adequate for our needs. Biggest issue was possibly the worst shower I've ever had in a hotel - rubbish pressure and took about 5 minutes to warm up (and I'm being generous with the timing)."

"We were overall very happy with our stay at the hotel. The staff was friendly, the atmosphere was pleasant, and we had been looking forward to this trip for a long time. Unfortunately, the AC in my parents’ room did not work during our stay. The hotel staff tried to help but were unable to fix the issue, and instead provided a portable fan, which unfortunately did not make much difference as the room temperature never went below 29°C. This was especially disappointing since the trip was meant to celebrate my parents’ 60th wedding anniversary, making the situation feel a bit unfortunate. Despite this issue, we still appreciated the hotel overall and hope this can be improved for future guests."

"Location isn’t clear it’s not on King St but down an alleyway, new signs would be more helpful as the sign on King St is over a premises that is closed. Rooms are small but adequate for the price. Worn carpets etc just need a refresh. Sofa bed very lumpy. Staff were pleasant & helpful, breakfast a good standard with lots of choice, breakfast to go was excellent. Would stay again great location for exploring London "

"It was in a good location 7 minutes from major train station/subway, and the area is nice and the room was bit smaller then I would have imagined."

"One night stay, unexpected upgrade, staff helpful and friendly, room excellent"

"Great location near public transit, shopping and restaurants. A pool/hot tub area would have been nice. Functioned well as a home base for daily excursions !"