Find Hotel with a Concierge in Punta Sam

" One complaint was the TV, it needs to be updated. Only a few American channels which I understand. It would have been nice to be able to watch Netflix or something. Checking in was no problem. We just felt the communication about the package we had could have been explained better. Need more chairs by the pool. If you don’t get down very early at least 8am, you will be disappointed trying to get a spot by the pool. The beach is the same. Definitely need more seating. I think being a 5 star resort you shouldn’t have to worry about trying to find a spot to relax. Staff was very friendly and very helpful with anything we needed. "

"The service at this resort was excellent. Not much night life but the food was excellent. My kids also loved the kids club. "

"pretty great resort. We went with family and service was excellent!"

"Great service good food "

"I love this hotel, will definitely stay here again."

"Amazing hotel! beautiful and relax ambience !"

"I like everything "