ابحث عن فنادق بالقرب من شاطئ ديلفينز، في كانكون من SAR 291

"It’s a beautiful resort. Very clean and it is beautifully decorated. The food at the Japanese restaurant was very good. I do have to say that the service actually left me very underwhelmed. The staff did not seem concerned with helping. You have to actually run after people to get service. Most were not friendly. I requested a hair dryer because my room was missing one, they took a really long time to bring it and when they did, it was not even working. I had to ask a housekeeper for one from an...

"Resort was great. Some issues with paid transportation after a delayed flight "

"Everything was as you would expect. The club… is it worth it? Just about, but we didn’t eat there for dinner - no atmosphere. Things to be improved: 1. Allowing people to leave their towels on a sun lounger who then disappear for 1/2 the day. 2. The parasailing company that operates next to the hotel on the beach - they drive their jet skis way too fast and way too close those in the water. "

"Habitación limpia. Aire acondicionado apropiado. Alberca limpia "

"We were very disappointed with our stay due to poor service and organization. Upon arrival, no one greeted us or assisted with our luggage. At check-in, the front desk was disorganized—one employee was on his phone saying his shift had not started, and there was no clear process despite no line. In our unit, the air conditioning could not be turned off. We called for assistance, were told someone would come, but no one ever did. Dining and service were major issues. Restaurant food quality...

"Enjoyed the hotel, and food. "

"Un poco más de variedad de alimentos "

"All the staff were excellent, a perfect 10 out of 10, extremely polite and helpful, from reception and cleaning to the restaurant and other employees. We only had two reservations about our stay: we had previously requested a room with an ocean view as it was a trip for my wife and my birthday, but this was not granted. Perhaps due to hotel policy, the staff offered us this room but at an additional cost of $40 per night. They should allow this choice to be made available on the website at the...

"The check in was amazing, but afterwards everything else was average. They do not have enough staff, you wait for long periods of time to get a drink or order food. The food is average, similar to cruise food or low cost buffets. At check out there was a huge line and only one person. In the adults only jacuzzi was full of children, no one says anything. Overall would not stay here again and do not recommend."

"Property is well kept and lots of friendly staff throughout the resort who are always willing to help make your trip enjoyable"

"Dear Team, I am writing to escalate concerns from my recent stay at GR Solaris Cancun Resort, which fell significantly below expectations. 1. Room Allocation & Handling (Primary Concern) Despite booking a king bed, we were given two small double beds. No resolution was provided. We were asked to check out at 11 AM and wait until 3 PM for a new room—forcing us to wait 4 hours with valuables, which is unacceptable. 2. Misleading Lagoon View The lagoon view room had a completely blocked view....

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"A wonderful time spent at the SMC resort. On this trip we didn't do the spa. It was a bit noisy than we're use to but we still had a relaxing time. We stayed as preferred club and not only was the service excellent in preferred but all over the resort. We cannot complain about the meals or our drinks and watching the entertainment outdoors under the moon and stars made it special. One drawback is they try to sell you timeshare but they did not pressure us when we declined. So thumbs up for SMC."

"Clean, beautiful, only adults hotel; old but well-maintained. Small, but if you need more amenities, you can use the sibling hotel next door. Be ready for craziness with kids and family all over the place. "

"Very good internet, location, pools, beach, loungers, rooms and beds. This is a time share and there’s a hard push on listening to the time share pitch which we didn’t love. They had bingo at 3:00p at the pool, which was fun and interactive. The rooms were large! We booked the grand suite and there was plenty of room for three people. We each had our own bed and sleeping area. Quiet."

"Building NEEDS renovation BUT the rooms are clean and the housekeeping staff dies great. Overall, the staff works hard with what they have. "

"In the hotel there is nothing to do,after you go to the restaurant. The buffet is very limited, we stay 5 days and only one of those there was Mexican food ‘, the water in the shower and in the wash basing smelled very, very very bad. The jacuzzi in the room was dirty with a lot of soap scum."

"food was horrible really only ate breakfast because of this reason. the game room was chaotic not properly managed. long wait times, no lights for outside entertainment. "

"Clean"