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"I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was...

"The hotel is in very good condition and clean. They are always attentive to everyone's needs, especially Miguel and his colleagues at the bar, Isidro, Juan at the door, and everyone else. I'm going to avoid mentioning many names because, honestly, everyone was very kind, including the breakfast waiters and the cooks, who were always attentive. The food was also delicious and excellent. There was never any problem making a reservation. I think overall it was very good, and I hope to return soon."

"Courteous staff"

"The concierge’s were excellent they went on and on for my daughter’s birthday"

"Entire staff in all areas...super friendly and helpful! Enjoyed the activities around the pool area. ANDREAS was a great host and loved thet he participated in getting the groups involved!!!!"

"We had an amazing time! The staff was super friendly and very helpful. It is a big resort so it took a couple days for us to know how to move around but once we knew it was super easy. Gracias por todo Barcelo ❤️"

"All of the staff were wonderful. Friendly, courteous and professional. Resort is beautiful and clean. Since it was the slow season, the restaurants take turns closing for a night. Liked all the restaurants that we ate at. Already planning our next visit."

"Excelente hotel con todo incluido"

"My family enjoyed the stay… sadly the beach was a little too small, the staff was super friendly…. Having a concierge to try to convince me to get a time share was a little annoying and awkward "

"Personal muy amable, instalaciones muy limpias , el check in y check out son rapidísimos , los restaurantes muy buena calidad , muy recomendado , la playa está muy hermosa "

"Amazing resort amazing staff highly recommended will definitely visit again"

"The property was very nice. It did have some mosquitoes. The staff was fantastic and friendly. "

"Great spot, the only downside is the beach nothing compares to Cancun hotel zone area "

"From check-in to check-out, the staff worked to ensure we and all the other guests had an enjoyable vacation. From the “Hola”s to the bartenders, from the sports bar cheering to the restaurant food option, everything was 5-stars. Thanks again to Margarita for the fantastic snorkeling and Cenotes tour. We’ll be back!!"