Located close to Playacar Golf Club and Xaman Ha Aviary, Sandos Playacar All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a massage, or a body treatment at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, sailing, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 3 poolside bars.
Located in Playacar, a neighborhood in Playa del Carmen, Sandos Playacar All Inclusive is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with skydiving. Visit our Playa del Carmen travel guide
Upscale all-inclusive property near Playacar Golf Club
Located close to Xaman Ha Aviary and Paseo del Carmen, Sandos Playacar All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a manicure/pedicure, a massage, and a body treatment at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, sailing, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 3 poolside bars.
Other perks include:
8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
Free self parking
Free bicycle rentals, tennis courts, and babysitting (surcharge)
A pickleball court, beach towels, and a 24-hour front desk
Guest reviews say great things about the family-friendly amenities, beach locale, and pool
Room features
All 819 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Bathrooms with free toiletries and hair dryers
42-inch flat-screen TVs with satellite channels
Balconies or patios, wardrobes/closets, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Lessons/classes/games
Aerobics
Dancing
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
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Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 swim-up bars
3 poolside bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Things to do
8 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Mini golf
Nightclub
Personal motorized watercraft
Pickleball
Playground
Sailing
Sauna
Shopping
Snorkeling
Steam room
Surfing/bodyboarding
Tennis
Waterslide
Family friendly
8 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Mini golf
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Meeting rooms
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
22 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
3 floors
7 buildings
Banquet hall
Built in 2004
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Sandos Playacar All Inclusive have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
How much does it cost to stay at Sandos Playacar All Inclusive?
As of 18 Ramadan 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on 22 Ramadan 2026 start from SAR 688, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sandos Playacar All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Sandos Playacar All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Sandos Playacar All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Sandos Playacar All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is Sandos Playacar All Inclusive located?
Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).
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Reviews
Sandos Playacar All Inclusive Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our experience was very fun. There are minor inconveniences or things to work on, but overall a very good location very minimal seaweed residue. Accessible to all different activities.
Sandos Playacar is a great place to stay whether is with the family or just your significant other.. excellent amenities, the hotel grounds are well kept and clean, the food, the drinks, the customer service... everyone so nice and always with a smile! Definitely a 💯.
Our first all inclusive resort we have ever been to. It was amazing! Food was delicious. The pool and bar were exceptional. The staff were helpful and were always attentive.
Our first all inclusive vacation was amazing! No complaints whatsoever, all the staff were very helpful, spoke to us in either Spanish or English, the entire resort smelled good and clean. Good was amazingly good as well!
We traveled during the month of May as a family of 5 people ( 2 adults and 3 kids age 15, 12, and 9)
Let me start by saying the food variety is amazing, ocean is beautiful and staff is super friendly.
Ladies on the beach( Claudia and Monse) tend to provide nice entertainment.
I highly recommend this resort.
The Resort is okay. I feel that if you’re not a member of this resort you will be excluded from most of the areas, activities and restaurants. Other than that the staff is nice and food is good. If you manage to make a reservation on a restaurant I highly recommend you the French
The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
We are a family of 4. 2 under the age of 8. We came to celebrate my daughter’s birthday and our pre-anniversary. Our stay was amazing! My kids and husband did not want to leave the resort and stated it multiple times. All of the food was great, all of the à la carte restaurants were 10/10. We had great help from Fernanda that worked with Expedia guests and made our stay so much more wonderful. We can’t wait until we come back. The room was clean and fresh. It was cleaned daily. The beach is somewhat of a walk from family section but there is so much we got to see on all of our walks to and from the beach it was barely noticeable. The beach was not as clear as previous years but that’s Mother Nature for us. The water still felt so good, Playacar has always had a beautiful beach. I thank all of the wonderful staff at Sandos for making this family trip one to remember with great times!
The staff is very friendly and helpful.
We really enjoyed the big shady area (palm trees)at the beach.
The buffet is huge and the food is really good. The “coffee shop” has good iced coffees.
The Italian and the Indian restaurants are delicious!!
We loved that the resort was covered with beautiful trees and bushes.
Great resort!!!!!
We have been to Cancun area many times and this was our first time at this resort. The entrance was beautiful, and the staff was helpful. We booked with Expedia and seemed to get a better service due to this!
They did try the timeshare bid, but were not pushing when we said no. We also booked an excursion on site, very easy and helpful.
We were assigned a concierge and they decorated my room beautifully for my sons 15th birthday. Balloons, desert, signs, we loved it. This was free.
You can tell this is off season so the resort was not full, but we still loved it! El Guacho restaurant had great food, the wait staff was not the best.
The property is older and well kept, but you can still tell older.
There was sargasso on the beach but they were consistently cleaning, and we were able to enjoy a clean beautiful beach during our stay.
The buffet had alot of options and the shows were entertaining and there is alot of walking! The animals on the property and jungle were amazing.
The swim up bar closed early at 6pm, and so did towel service, which was not fun. Some wait staff were not helpful, and only wanted to give bare minimum info, but there were only a few.
Family friendly and big, lots to see ! The budget friendly matches the resort. Loved our stay, depending on your price range, worth the money!
Great selection for family trip with 10 yr old! Lots of pools and the food was delicious.
The staff was wonderful and booking through Expedia gave us our own personal guest experience—Melisa, Zyanya, Mar and Majo! They were exceptional
I had a great experience at this hotel. The overall stay was very enjoyable, and I would rate it highly for cleanliness, comfort, and service. Zyanya and Maria were especially welcoming and helpful—they went above and beyond to make sure everything was perfect. Their friendliness really made the stay stand out. I would definitely recommend this hotel and would stay here again.
The beach was clean and well provided with lounge chairs and activities for those who want them such as volleyball and water sports.
It was a busy March Break week but the beach and the restaurants were not crowded and line-ups for food were short. The buffet was really great for breakfast and lunch.