Sandos Playacar All Inclusive

Property class: 4

Choose dates to view prices

Located close to Playacar Golf Club and Xaman Ha Aviary, Sandos Playacar All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a massage, or a body treatment at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, sailing, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 3 poolside bars.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Parking included
The current price is SAR 688
SAR 863 total
includes taxes & fees
22 Sep - 23 Sep

Room options

Available filters for rooms
Showing 10 of 10 rooms

Jr Suite Hacienda

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Riviera Family King Junior Suite

8.0 out of 10
Very good
(68 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

Riviera Family Queen Junior Suite

8.2 out of 10
Very good
(107 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Hacienda One Bedroom Suite

7.6 out of 10
Good
(10 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Select Ocean Front Adults only

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Select Superior Adults Only

7.0 out of 10
Good
(46 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Platinum King Junior Suite - 2 kids/teens stay free

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Platinum King Junior Suite Ocean Front- 2 kids/teens stay free

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Platinum King Master Suite - 2 kids/teens stay free

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Platinum King Master Suite Ocean Front - 2 kids/teens stay free

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

You may also like

About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Sandos Playacar All Inclusive is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with skydiving. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    3 min walk - 0.3 km
  • Piste Cyclable sur Paseo Xaman-Ha
    9 min walk - 0.8 km
  • Mahi Golf Course
    19 min walk - 1.6 km
  • Playacar Golf Club
    4 min drive - 1.8 km
  • Mayan Ruins of Playacar
    5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    57 min drive

Restaurants

  • Viva Wyndham Maya
    14 min walk
  • rosa roja
    10 min walk
  • Turquesa
    16 min walk
  • Cupcake Cafe
    1 min walk
  • Blue Moon Beach Bar Sandos Select Club
    3 min walk

About this property

Sandos Playacar All Inclusive

  • Upscale all-inclusive property near Playacar Golf Club
  • Located close to Xaman Ha Aviary and Paseo del Carmen, Sandos Playacar All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a manicure/pedicure, a massage, and a body treatment at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, sailing, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 3 poolside bars.
  • Other perks include:
    • 8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
    • Free self parking
    • Free bicycle rentals, tennis courts, and babysitting (surcharge)
    • A pickleball court, beach towels, and a 24-hour front desk
    • Guest reviews say great things about the family-friendly amenities, beach locale, and pool
  • Room features
  • All 819 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with free toiletries and hair dryers
    • 42-inch flat-screen TVs with satellite channels
    • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Scuba-diving lessons
    • Snorkeling
    • Surfing/body boarding

Land activities

    • Bicycling
    • Fitness facilities
    • Miniature golf
    • Soccer
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Sandos Playacar All Inclusive?

As of 18 Ramadan 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on 22 Ramadan 2026 start from SAR 688, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sandos Playacar All Inclusive Reviews

7.8

Good

8.4

Cleanliness

7.8

Amenities

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 554 out of 1325 reviews
Rating 8 - Good. 326 out of 1325 reviews
Rating 6 - Okay. 200 out of 1325 reviews
Rating 4 - Poor. 124 out of 1325 reviews
Rating 2 - Terrible. 121 out of 1325 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very family friendly, food was great, pool bartender Eddy, was very friendly and great with the drinks.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean everyday, and the staff was great.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was very fun. There are minor inconveniences or things to work on, but overall a very good location very minimal seaweed residue. Accessible to all different activities.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Playacar is a great place to stay whether is with the family or just your significant other.. excellent amenities, the hotel grounds are well kept and clean, the food, the drinks, the customer service... everyone so nice and always with a smile! Definitely a 💯.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great food. Clean pools and great environment overall.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented, we had a wonderful stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first all inclusive resort we have ever been to. It was amazing! Food was delicious. The pool and bar were exceptional. The staff were helpful and were always attentive.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were perfect for all ages! The staff was very friendly and extremely accommodating. Would travel here again!
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Good food
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first all inclusive vacation was amazing! No complaints whatsoever, all the staff were very helpful, spoke to us in either Spanish or English, the entire resort smelled good and clean. Good was amazingly good as well!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled during the month of May as a family of 5 people ( 2 adults and 3 kids age 15, 12, and 9) Let me start by saying the food variety is amazing, ocean is beautiful and staff is super friendly. Ladies on the beach( Claudia and Monse) tend to provide nice entertainment. I highly recommend this resort.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The Resort is okay. I feel that if you’re not a member of this resort you will be excluded from most of the areas, activities and restaurants. Other than that the staff is nice and food is good. If you manage to make a reservation on a restaurant I highly recommend you the French
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and rooms were clean and great. Loved the rooms with the bunk beds!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations! So accommodating and everything was perfect! Food was delicious!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 4. 2 under the age of 8. We came to celebrate my daughter’s birthday and our pre-anniversary. Our stay was amazing! My kids and husband did not want to leave the resort and stated it multiple times. All of the food was great, all of the à la carte restaurants were 10/10. We had great help from Fernanda that worked with Expedia guests and made our stay so much more wonderful. We can’t wait until we come back. The room was clean and fresh. It was cleaned daily. The beach is somewhat of a walk from family section but there is so much we got to see on all of our walks to and from the beach it was barely noticeable. The beach was not as clear as previous years but that’s Mother Nature for us. The water still felt so good, Playacar has always had a beautiful beach. I thank all of the wonderful staff at Sandos for making this family trip one to remember with great times!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. We really enjoyed the big shady area (palm trees)at the beach. The buffet is huge and the food is really good. The “coffee shop” has good iced coffees. The Italian and the Indian restaurants are delicious!! We loved that the resort was covered with beautiful trees and bushes. Great resort!!!!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great family vacation at Sandos Playacar. We stayed in the Platinum Tower in a beautiful room. The beach is be
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Beautiful property with great food. Large beach and always chairs available in the shade. Big beautiful rooms. No complaints.
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
Room service menu was limited and often out of items. Nice place but not so many amenities.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Cancun area many times and this was our first time at this resort. The entrance was beautiful, and the staff was helpful. We booked with Expedia and seemed to get a better service due to this! They did try the timeshare bid, but were not pushing when we said no. We also booked an excursion on site, very easy and helpful. We were assigned a concierge and they decorated my room beautifully for my sons 15th birthday. Balloons, desert, signs, we loved it. This was free. You can tell this is off season so the resort was not full, but we still loved it! El Guacho restaurant had great food, the wait staff was not the best. The property is older and well kept, but you can still tell older. There was sargasso on the beach but they were consistently cleaning, and we were able to enjoy a clean beautiful beach during our stay. The buffet had alot of options and the shows were entertaining and there is alot of walking! The animals on the property and jungle were amazing. The swim up bar closed early at 6pm, and so did towel service, which was not fun. Some wait staff were not helpful, and only wanted to give bare minimum info, but there were only a few. Family friendly and big, lots to see ! The budget friendly matches the resort. Loved our stay, depending on your price range, worth the money!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection for family trip with 10 yr old! Lots of pools and the food was delicious. The staff was wonderful and booking through Expedia gave us our own personal guest experience—Melisa, Zyanya, Mar and Majo! They were exceptional
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Pool good size an clean
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. The overall stay was very enjoyable, and I would rate it highly for cleanliness, comfort, and service. Zyanya and Maria were especially welcoming and helpful—they went above and beyond to make sure everything was perfect. Their friendliness really made the stay stand out. I would definitely recommend this hotel and would stay here again.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was clean and well provided with lounge chairs and activities for those who want them such as volleyball and water sports. It was a busy March Break week but the beach and the restaurants were not crowded and line-ups for food were short. The buffet was really great for breakfast and lunch.
Stayed 6 nights in Mar 2026