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"Clean rooms, staff very helpful"

"Booked for fallsview,however the view actually cannot view well the falls,and wifi was terrible,not worth for the price"

"Staff very friendly and helpful, location is amazing since it is in the heart of Toronto downtown, great amenities, very convinient having a restaurant in site. I do not have anything negative to say about this hotel. I really like it."

"The only thing we utilized was starbucks which was fabulous. TGI Fridays was terrible, my chicken was over cooked, dry. the wait staff was excellent and brought me something else, potato skin from appetizers. it was not burnt crisp but taste need to improve for such a nice hotel. Parking fees suck"

"The room we booked not the same room the staff was very bad"

"It was worth it."

"We absolutely loved the property. The location, the helpful staff and how they went above and beyond to help us."

"Our view was exactly what we wanted! Wasn't to happy when we went into room opened fridge there was melted ice cream in there. And bathroom was not like the picture it was small"

"Front desk reception wonderful!! Kim and Kelly are outstanding!!!! So very helpful"

"Check in and check out was easy. Staff were polite and friendly. The pool was unique and enjoyed using it. The bedroom has very poor lighting. The bedroom doesn’t have it’s own light, just 2-3 lamps in the room. The bathroom also has poor lighting. It had a lamp to the left side of the mirror but not the right so the lighting isn’t even when you’re looking into the mirror doing something like makeup or shaving. For the toilet we had to flush it down and then hold the handle up or else it...

"Beautiful view of Niagara Falls. It was so pleasant to sit in the lobby or the room and watch the falls. Great for the evening light show and fireworks. Pleasant stay and excellent dinner at Morton’s."

"Very good location and the hotel is very clean."

"The best part is the location of the hotel. 1 subway stop from Union Station or if the weather is nice, you can actually walk there from Union Station. The room is more like an apartment. It came with a stove, fridge, dish washer, microwave and coffee machine. You can actually buy groceries and cook. The downside is the room is clean but very dated. Bathroom is also very dated. The staff is friendly, check in was fast, concierge was helpful in getting us where we want to go."

"Got a private room. Own bathroom and small coffee set up. New modern look with updated rooms. The location is perfect for being downtown close to Roger's or BC place."

"Perfect location"

"Eva in the restaurant is wonderful 😊location was near Sunnybrook hospital where we had appointments. Breakfast buffet very good. Very clean and staff was friendly."

"The only good thing about the place was the view of Niagara Falls, but other things, like how the staff welcomed us or the room amenities, were poor and made of cheap material. Overall, I expected more of a 4-star hotel."

"Service was good!"

"Room and bathroom little small for family of 4- bit very nice service and clean"

"The pool was warm. The kutchen had all the amenities and the tub in the bathroom was amazing!!"