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"The hotel was great but cleaning staff never came to our room for our whole visit. They did supply clean towels when we asked"

"Staff is very friendly and room is overall clean. The sound insulation is poor. We can hear clearly people walking around and wash up. It is also next to the central part of Whistler village so there are noise outside on the street as well until very late in the night. Parking is not complimentary and the price is the same as public pay parking."

"Our toilet was not flushing when we had arrived. We spoke to someone directly at the front desk, she said she would have someone come look at it right away. We did mention that we were gonna be out of the room majority of the day when we arrived back eight hours later, the toilet was still not flushing. We then proceeded to wait for maintenance to come before any of us could shower and get ready for bed. It was very frustrating and we gave them more than eight hours to resolve the issue."

"It was extremely frustrating that our room was not ready for 45 mins after check in time. And we were not the only ones. 4 -5 other guests both days we were there. It’s the one thing to meet the expectation of a guest. Every thing revolves around that check in time, unloading, parking, reservations. I was not the only one extremely frustrated to be told 4-5 times it was just in the “inspection phase” only a few more minutes. The staff seemed like it didn’t phase them. When we got in we were...

"Great!"

"Overall good"

"Great location, just a few minutes away from the stoll."

"Nice clean hotel, friendly and helpful staff"

"Para viajar solo esta muy bien"

"Great hotel."

"What a fantastic hotel. We were able to upgrade our room at a very minimal cost. The cost were absolutely fantastic. So friendly and helpful. After staying at the Hilton in Whistler the night before, staying here made a refreshing change. A lot cheaper, but much better in my opinion. The staff made our visit very memorable, our kids loved it, especially the cookies they brought to our room. The personal touch goes a long way. Highly recommended."

"Wonderful hotel, great location"