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"Great staff, clean safe"

"We were able to have dinner at the Gordon Ramsay restaurant something I wouldn’t do every day and I’m glad that I did"

"The staff were very rude"

"Room was clean and secure. Washrooms were well maintained. One thing to note would be that the AC units could do with a clean or check up as the one in our had a broken tube and the filter hadn’t been cleaned which meant it wasn’t filtering the air appropriately."

"Staff was most accommodating to store our luggage from early arrival until afternoon when the room was ready. They also gave very good directions to the park we walked to and also the bus to take downtown."

"Decent motel type hotel, clean, a bit noisy near the hospital but overall neat retro type property."

"The hotel was clean and conveniently located next to Yaletown and the Canada Center stadium. The room was clean and spacious without any frills. The hotel lacked basics like water filling stations and rest rooms in the lobby."

"Booked a room 6 months before arrival. Showed up and they “upgraded” our room. Told them specifically I booked a suite with 3 beds and they admitted they were overbooked and didn’t have our room available. 30+ other families behind us in the same predicament. Some with 2-3 rooms booked but only 1 available. We ended up putting someone on the floor for the night."

"Great Staff and Room"

"It's an older property with unrenovated rooms. One lift wasn't working, the ice machine wasn't working and the coffee machine in the room worked intermittently."

"Great experience. Clean, comfortable hotel located downtown very near to cafes, restaurants and a very nice mall. Staff are welcoming and very helpful. Flexible checkout upon request. Excellent overall"

"The hotel is very good, clean, and the location is excellent. The only problem we encountered was that the night before our departure, we requested a taxi for our 2:30 A.M. ride to the airport. The request was not fulfilled, and we requested a new one, but it was late."

"Great location, spacious and clean room."

"Need to give water bottle in rooms"