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"The resort was great! The staff was very helpful when we needed something! The restaurants had decent food. The entertainment team also made it a great experience and interactive with the kids!"

"Everything was good. I enjoyed it"

"Room was cleaned everyday. Staff was helpful and friendly. Amenities and entertainment were really good. We loved the food and drinks. I would definitely recommend it and we will keep going back."

"My husband and I had a great stay overall. The resort was beautiful, clean, and well-maintained, and most of the staff and guests were friendly. I’ve stayed at RIU resorts several times and have always had positive experiences. The food was very good and filling. During our 5-day stay, we only ate at the buffet, but we enjoyed everything we tried. Unfortunately, we had a serious issue on our first night. The resort arranged a taxi for us to get to an excursion. During the ride, the driver took...

"The music at the adult pool bar needs to be looked into. Need more up beat, Spanish music. Staff is great and very friendly, the food is probably the best I’ve had at any resort in Cancun and the resort is very clean! Beach is not useable and there is a strong stench coming from the ocean due to heavy Sargassum. Overall, I would stay here again!"

"😊"

"the staff was amazing! the food at all the restaurants was delicious and the parties got wild super fun!!!!"

"great resort lots to do nearby"

"Best resort ever I loved it"

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"El único tema que tengo es la playa que tenía mucho sargazo pero la naturaleza es imprescindible"

"The staff really made this place special. They went above and beyond the entire time."

"It’s clean good family environment, yet all activities are done by 10 pm and bar closes at 11"

"They need to do more activities during the day and at night"

"Loved this place and people were friendly and helpful."

"The resort was fabulous. Our room was amazing. The food and drinks that were all-inclusive were very satisfying. The staff was excellent and had a great attitude. When we called for anything to be brought to our room, whether blankets or room service, it came even faster than promised. The pools were awesome, with both relaxing vibes in the morning and a bit more lively in the afternoon. We didn’t travel with kids, but they had tons of kid friendly spaces and activities. And for us, it was adult...

"Beautiful and clean beach, staff was amazing, food and room service was great however it can use some maintenance, the jacuzzi, the elevators, and paint was not well maintained."

"The staff, the room, the cleanliness, the Night parties were amazing!! Probably the only hotel in Cancun without sargazo, the beach was as clear and extremely clean. The problem was the food. Only the buffet restaurant was good. The other specialty restaurants were almost unbeatable. They try to make fancy looking food but with a very bland and bad tasting. O well I was there for the party and I got exactly that with an absolute great service"

"All staffs very friendly and nice"