البحث عن فنادق بتصنيف 4 Star في هيسبانيولا من SAR 348

"We traveled from July 1–5 as a family group of 16 people. Upon arrival, we noticed the lobby air conditioning was not working. That night, our room was also very hot because the AC was not working. This happened not only to us but to all of our family's rooms. When we requested a room change, many other guests were also waiting for the same reason. We had to change rooms twice, and the problem extended beyond the rooms to several restaurants and common areas. Only the steakhouse felt reasonably...

"Clean well maintain rooms (we had the family room). Entertainment was on point. The food was “ok” with many choices. The staff was helpful and cordial. There was a lot for everyone to enjoy. They only thing I have to point out was that the hotel lacks a checking/out system. They seemed to still doing things by pen and paper which delays both processes and although you have to wait the staff is very apologetic and do everything to be sure they help you as best as they can."

"Everything was great!! Great services!! Good food. Needs more entertainment for the adult side."

"This resort is currently 3 stars not 5."

"Love the hotel with pristine common areas, and helpful staff. The buffet was good and many choices to pick among beef chicken and fish. If you have a chance make a booking in the Kibô Restaurant everything paid was compensated with its service."

"I had an absolutely terrible experience staying at this hotel. From the moment I arrived, it was clear that cleanliness and guest safety were not a priority. There were signs of mice, including dead mice on the property, which was shocking and completely unacceptable. On top of that, there were bugs inside my hotel room, making it impossible to feel comfortable or safe during my stay. The worst part was waking up covered in what appear to be bedbug bites. I have dozens of painful, itchy bites...

"The property was relaxing but I did not like seeing the birds flying through and landing on the tables while we were having a meal in the opened restaurants also it was difficult communicating with the staff due to the language barrier"

"My shower didn’t have a door so my floor was completely wet. Room didn’t have any wash cloths upon arrival. Bed was uncomfortable. Staff past the front desk were rude and dismissive. No one seems to speak English here. Food selection and taste was horrible. Cheap alcohol used in drinks. House keeping kept attempting to barge in the room. I requested late check out and the phone was constantly ringing between the bell boys and front desk. Very annoyed. Didn’t get breakfast because by the time we...