"Everyone were welcoming and helpful."

"Limpia , buen servicio excelente "

"Fantastic location!!"

"The bartenders were amazing and front desk staff very attentive. Great location! "

"The perfect location, lovely boutique hotel, very pleasant and professional staff, great on site Japanese restaurant - though a bit noisy! Fabulous room, we booked Junior suite Park View, worth the extra. Would definitely recommend. "

"The front desk staff were great. The bartender extremely rude and even said “you can come behind the bar and make your own drink.”"

"Wonderful location and upgraded amenities. Great staff at the front desk and bar/cafe - nice to be able to hang out in the bar area to have a drink and excellent coffee cafe right next door. We love Luma SF and now Luma NYC! "

"This is our homebase hotel whenever we travel to New York so we typically always stay here. Never have any complaints. Staff is amazing. Rooms are great highly recommend."

"Had a beautiful stay! Let the staff know before hand it was my birthday and they left me a card and complimentary snacks. Room was clean, hotel was spotless. Also, Evon is the best!! Greatest staff in NYC."