"Lovely hotel with great staff. Negatives are the front desks. We arrived at 9pm, it was 20 people waiting to check in, 1 person working. When we left there was a queue across the hotel of probably 100 people. So they need to be more efficient with their front desks. The lifts are also a nightmare, especially for the higher floors. Only two out of four on each side work, so you're often waiting a good amount of time or even have to walk down the stairs."
"Lovely hotel with great staff. Negatives are the front desks. We arrived at 9pm, it was 20 people waiting to check in, 1 person working. When we left there was a queue across the hotel of probably 100 people. So they need to be more efficient with their front desks. The lifts are also a nightmare, especially for the higher floors. Only two out of four on each side work, so you're often waiting a good amount of time or even have to walk down the stairs."
Neil