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"We absolutely loved this resort. We came for our anniversary & stayed 3 nights 4 days. We were upgraded to preferred status when we arrived so we were moved to the preferred room section, with access to The Grotto restaurant and pool. That was a wonderful surprise & really made the trip for us. The resort is really clean, quiet, and beautiful! The restaurants all had a great selection of food. We didn’t get to try Jasmine unfortunately, it was closed on the day we wanted to go. Italian...

"AMAZING! All of the locals know this is the best Secrets. Staff was amazing and gave no issues. The food was great and there was plenty to do to relax and to party/have fun. 10/10 would recommend to anyone. I plan to come back soon!"

"Gran Sirenis was an amazing resort and our family had a great experience! Our private concierge Alfred (assigned for Expedia customers) made us feel at home, explained everything we need to know, helped plan our dinner reservations, and our excursion activity. The property was HUGE, which offered plenty of things to do, but was also tough to navigate, there was a lot of walking. They have shuttles running around every so often, but it always seemed like the shuttles had somewhere else they...

"El hotel es hermoso y acojedor, tiene todo lo que necesitamos para relajarnos y pasar unos dias increibles , todos los empleados fueron muy atentos y educados y Efectivamente el mapache forma parte del hotel como en los otros comentarios, pero no afecto en nada, para nosotros fue parte de la naturaleza . Sin duda alguna volveria a regresar en otra temporada."

"Extremely kid friendly! My young daughters had a blast."

"Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable."

"The pool in the room, the staff and the quietness of the place oh yeah the massage was to die for"

"Compré mi paquete de hospedaje y al llegar me cobraron adicional en la propiedad , debería tener esta especificación en la plataforma que las niños de 14 años pagan como adultos . Fue muy desagradable"

"Very disappointed with our stay. This resort did not meet the expectations of an all-inclusive vacation. The front desk and management were not accommodating and constantly tried to nickel-and-dime guests. Our A/C didn’t work, and we were told we could move rooms only if we paid extra. We requested two queen beds but were only offered two doubles or one king. The room had ants in the bed, the bathroom was extremely small, and there was little to no privacy because the shower/changing area faced...

"Favorite staff members: Omera, Miguel, Adeline, and Rosa. Expedia did mess up our traveling friends transfer to airport on way home. Very disappointed that they had to pay for a taxi out of their pocket when they prepaid for their transfers ahead of time!"

"Nos hicieron un cambio de habitación haciendo un pago extra para el upgrade porque donde nos asignaron al inicio la habitación daba a la sección de remodelación y con mucho ruido y trabajadores. Y nos comentaron que no había mas opciones que hacer un upgrade y pagar extra para hacer el cambio ya que no había otras habitaciones con la misma tarifa. Si deben informar que hay partes del hotel en reparación. El personal muy atento y ocupados de darnos el mejor servicio sin embargo el haber tenido...

"I loved EVERYTHING"

"I had a blast in this hotel, good people, good food and good price!"

"Très bel hôtel avec beaucoup d’intimité sur les terrasses des chambres. Légers détails à améliorer mais ça reste un excellent endroit où relaxer profiter de vos vacances"

"Amazing experience"

"es lugar esta bien, es un lugar con un concepto rustico por lo que no presenta mucho lujo . El restaurante muy limitado y con precios altos"