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"Second time visiting this resort and loved it! Staff was friendly and helpful. Food was great. Only upsetting thing is that their adult area was under construction and we did not know until we arrived. Overall tho we had a great time"

"I would definitely come back again. This time with different people or just with my wife only. Francisco my concierge was amazing, the staff was great. The only thing I would improve is having music or a dj at the main pool. And the pebble pool floor was not great. It really messed up my feet."

"T"

"La atencion de todo el personal y excepcional la atencion del concierge o mayordomo"

"Very Very Friendly Staff! Rooms and All inclusive were Great! Splash Zone for kids was Great for our 2 Year old"

"I traveled for my 40th birthday with my best friend. We requested birthday decor for the room prior to check in and it wasn’t done. We requested double beds this was not done. The room issue was corrected immediately and I contacted customer service regarding the decoration issue. Mateo in guest services was very nice and helpful. He was also able to get us a reservation at one of the restaurants as All of the restaurants were not open and we were not informed that booking dinner must be done 10...

"Dirty room, staff not available. No room light. Expensive dining"

"Our overall vacation was excellent. The staff were all really friendly and helpful. All was clean and the facilities are great. The only thing we found a little less than our expectations was that some evening entertainment had additional charges and the buffet was largely the same each day, although the food was really good. Despite the sargassum problem the beach was well kept. We are likely to return. "

"Did not meet expectations or the price"

"We were at the resort 3rd time and planning to go back soon"

"Absolutely love staying here! this is our second time at this resort. We absolutely love it. Wonderful entertainment. You could not be bored. Very comfortable rooms and large. The food is really good compared to some of the other resorts we’ve been to. Amazing beach area and you’re always able to get a beach chair no matter when you go down there. Great pools! I know that this property has been bought out by the Hyatt or the Hilton and I’m hoping that it stays affordable like Bahia Principe was....

"The room was beautiful. I loved our private little pool. The hotel isn’t very convenient if you don’t have a car. Taxis can get very pricey without one. The shared hotel pool is very nice too. I would stay here again if I have a car rental to get to the hotel zone area."

"El hotel está muy bueno para descansar, el servicio del personal destaca, todos son muy amables, lo único malo es que los restaurantes temáticos siempre tienen cupo lleno y apenas pudimos conocer 1, del resto todo excelente"

"Fue perfecto"

"Beautiful resort."

"We stayed in a Teepee on the beach- used the public bathrooms. The public bathrooms were gross but all public bathrooms are- bring disposable toilet covers/witch hazel/wipes/hand sanitizer/etc. There is an option to stay in a teepee by the bathrooms. I could not recommend against that enough/ it smells horrible down there :) The teepee on the beach was so nice. It seemed like we were the only ones staying in those ones. There was this nice little area right outside of it with beach chairs and...

"Our room in the Tequila section was beautiful. We were right across from the Spa and Le Gourmet restaurants and around the corner from the pool. The trolley stop was also behind our room. The Coba lobby and buffet were very close also. We couldn't have requested a more perfect spot! The various spots that have musicians or music at night are loud, but, in the room we just heard the bump. Not bad and didn't prevent us from sleep. The property is so big and fun. We had access to the beach...

"I absolutely love this hotel. It was one of a kind the most unique experience. The hotel was stunning. We fell in love. I definitely can’t think Fidel, Ismael and the crew at The Beach club. They made our trip beyond memorable. I love them so much. I wish I could send them letters every so often to keep in touch! They were awesome ppl with outstanding customer service !!"

"Todo"