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"Hotel Xcaret México: arquitectura espectacular, pero una experiencia que no justifica su elevado precio Estancia: 29 de octubre al 5 de noviembre de 2026 Habitación: 3653, Casa Espiral Nuestra experiencia en Hotel Xcaret México fue, desafortunadamente, decepcionante. A pesar de contar con una arquitectura extraordinaria, un entorno natural privilegiado y un concepto artístico que celebra la cultura mexicana contemporánea, el hotel presenta importantes deficiencias en aspectos fundamentales de...

"Staff were all friendly and helpful."

"The overwater bungalows are amazing! Very comfortable, very private, very clean. The staff was so very helpful and attentive. The stay was truly outstanding"

"Todo excelente"

"El personal muy atento. Se cumplieron las expectativas"

"The property smelled like backed up sewage, and the restaurants were impossible to get into it. Many of which were not even open"

"The staff was top notch, friendly,always had a smile on their faces made you feel like you were someone important. My room was always clean. Real close to 5th avenue which was an experience in its self. If I was management I wouldn’t change anything. I can’t wait to go back. Thank you all very much."

"We had a wonderful stay at this resort! It is a very kid-friendly property, and the pools were absolutely great perfect for the whole family to enjoy. What truly made our experience special, though, was the incredible staff. Everyone we encountered was warm, welcoming, and exceptionally helpful. I want to give a special shout out to J*** G****, the Maître at the restaurants, who took great care of us, and to Chef I**** for the delicious food and hospitality. The entire team goes above and...

"This resort was AMAZING. The resort was clean, the amenities were amazing, and the staff was very attentive to EVERYTHING. The pool layout was really cool, and we enjoyed the beach access as well! My girlfriend and I spoke to many different people at the resort who had previously visited the resort and said they loved it so much that they came back, and we wholeheartedly agree. We are definitely coming back for sure!"

"Séjour exceptionnel en famille! La plage était magnifique et propre, avec beaucoup de chaises et de coins ombragés. L’accès direct à une grande piscine familiale depuis notre chambre était très apprécié. Les buffets Festival et Ocean Snack étaient excellents, variés et frais. Les spectacles ont plu à toute la famille. Le personnel a marqué notre séjour par sa gentillesse et son attention envers les enfants. Karen, au Festival et à Ocean Snack, était toujours souriante; Rigo nous a offert un...

"Great place if you are looking for a family friendly place with a great access to the beach!"

"Excellent hotel. Great service and food. Will be back."

"Just wonderful. Always something good at the buffet but even if you weren’t in the mood the restaurants are all very good as well."

"excelente"

"Checked all the boxes. Loved the attention to removing seaweed. Service was great!"