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"Great room great value for money "

"Fantastic, Rebecca was very lovely and helpful at check-in. Great place to stay."

"Beautiful Hotel, in great quayside location with easy access to Newcastle City! "

"Great hotel with great amenities and food! Would recommend. "

"Staff really good position of the hotel,was perfect for going just about anywhere "

"The room was clean, tastefully decorated to a very high standard and totally adequate. The staff were brilliant. The bar and restaurant were excellent and reasonzbly pficed especially with the 10% discount"

"Clean rooms, comfy beds, really lovely staff. Good selection for breakfast - we were there for six days and had something different every morning."

"Hotel was great, room nice & clean. Staff were fantastic. Food was good but ended up leaving some due to the only issue was there was an infestation of fruit flies in the restaurant so it made the evening meal a little uncomfortable with flies trying to land on it & you whilst you were eating!"

"Well managed professional hotel that’s always clean and tidy. Very comfortable with lots of facilities "

"Great location "

"For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints. "

"Parking was easy. Lots of free spaces however we did stay mid week. £20 for 24 hours parking. "

"Lovely stay...staff really friendly and also restaurant food was lovely...we will be back next year"

"Ideal location. Breakfast was great. We had 2 rooms but room was cold. The other was fine. Loved the pub and dinner"