Sandman Signature Newcastle Hotel

4.0 star property
Hotel with a restaurant, steps from St. James' Park

Choose dates to view prices

Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Lobby
Lobby
Lobby sitting area
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
The current price is SAR 261
SAR 313 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(60 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Highlights

Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD

What's nearby

  • St. James' Park - 2 min walk - 0.2 km
  • University of Newcastle-upon-Tyne - 7 min walk - 0.7 km
  • Northumbria University - 10 min walk - 0.9 km
  • The Glasshouse - 18 min walk - 1.5 km
  • Quayside - 19 min walk - 1.7 km

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Spot White Snooker Club - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Nine Sports Bar & Lounge - ‬2 min walk
  • ‪Rosies Bar - ‬2 min walk
  • ‪Hanahana - ‬3 min walk

About this property

Sandman Signature Newcastle Hotel

Upscale hotel near St. James' Park
Located close to Quayside, Sandman Signature Newcastle Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. The on-site Fusion cuisine restaurant, Shark Club Gastro Bar, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and coffee/tea in the lobby
  • A porter/bellhop, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 170 rooms have comforts such as laptop-compatible safes, as well as perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with digital channels
  • Refrigerators, microwaves, and electric kettles

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Sandman Signature Newcastle Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Sandman Signature Newcastle Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Sandman Signature Newcastle Hotel?

Check-out is at 11:00 AM.

Where is Sandman Signature Newcastle Hotel located?

Located in Newcastle City Center, this hotel is within 1 mi (2 km) of St. James' Park and Quayside. Chinatown and Eldon Square Shopping Centre are also within 5 minutes. St James Station is only a 2-minute walk and Monument Station is 8 minutes.

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Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

8/10 Good

Rob van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay, really friendly people and a good room (with stadium view). Really central, so a lot of restaurants and bar's nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Very nice inside with good quality bathroom, bed area, tv, kettle & fridge.
Stayed 1 night in May 2025

8/10 Good

Conor

Liked: Cleanliness
Great location comfy bed little bit warm could be doing with ac and would have liked to have Netflix or something on the telly other than normal tv
Stayed 3 nights in Jun 2025

8/10 Good

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. The off-site parking made check-in and check-out a little inconvenient, but workable. The profile stated that there was a washer/dryer on site. This was not the case. They offered laundry service, but that was not helpful in our situation.
Stayed 1 night in May 2025

4/10 Poor

Darren

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was damaged, condition of the walls and areas in the room was poor. Holes and dents in the walls. Shower took over 5 mins to get warm no air conditioning and kitchen facility had chips in the worktops. Very disappointing. Don’t think I’ll be stopping again.
Stayed 5 nights in Jun 2025

6/10 Okay

Mark

This has always been a good stay for us and we have rarely been disappointed. However, on this visit, (A birthday trip for our daughter and her partner)we were provided with the wrong room, despite having been given assurance that notes had been placed on our reservation to avoid this. What is more disappointing is that this was followed up with correspondence to the hotel, during the visit, to provide a soution for the guests (at personal, not hotel expense,) we have still not received any response, despite the fact the visit ended two days ago. I sincerely hope this isn't a change in standards for this normally reliable venue, but I would recommend that guests follow up enquiries when things vary from the norm, or changes are required, because communication and follow up have proven to be an issue here.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Oct 2024

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay but very noisy road

Very nice stay but very terrible road noise if you have a stadium facing room. Take ear plugs or ask for another room.
Stayed 1 night in Mar 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the experience staying in the hotel was pleasant and no complaints.
Stayed 3 nights in Jan 2025

4/10 Poor

Karl

Liked: Cleanliness
Disliked: Staff & service
The room was cheap and clean BUT you could climb through the window in the hallway (which doesn't lock) and get into the room. There just doesn't seem to be any management, staff were pleasant but clearly demoralised. No need to worry Ive prebooked breaakfast. The worst breakfast I've ever had, inedible food, scruffy and dirty restaurant, glimpses of the kitchen don't offer any hope that anyone's washed anything this week. The cheapest ingredients across the board, sad offerings of days old ham and fruit and crimes against a buffet fry up. Just awful.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, super comfortable, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, right in the city center, friendly staff, good breakfast, perfect for a city break
Stayed 2 nights in Nov 2024

8/10 Good

Andrew Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was noisy till midnight
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with top staff, nothing was a problem
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and location. Very comfortable room. They even checked us in early which we were very happy about
Stayed 1 night in Dec 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in ideal location for town centre and football stadium
Stayed 1 night in Dec 2024

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great value
Stayed 2 nights in Oct 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price

Reasonable price. Good sized room. Heating very basic - either very hot or cold. Thin duvet, comfy bed. Had suite but living area too narrow to watch tv- tv very close to sofa. Lovely breakfast.
View from breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always helpful and available.
Stayed 5 nights in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. However, we were on the Stadium Side on the 3rd floor and on Friday and Saturday evening the music from the St James Stack opposite was very loud until mid-might. If you want a quiet room ask for something at the back of the hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay over

Lovely clean hotel. Only downfall was the cleaning staff were very noisy early morning outside the bedroom door talking then shouting down the corridor
Stayed 1 night in Dec 2024