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"This property is excellent in all areas, I will recommend to anyone. I will definitely be back for another visit soon."

"I love the retro vibe of the resort. The location is very convenient; located within walking distance using the walking pathway to City walk. Having volcano bay 2 minutes away was a bonus. The buses run regularly without much of a wait."

"The property is a good option for large groups or multiple families who want to stay together, as the rooms are spacious and the property itself is beautiful. However, it is not well managed or maintained. We arrived at 6 p.m. for check-in with two rooms under the same reservation. We had requested that the rooms be close together since we were traveling with several young children, but the rooms were placed very far apart. For the pull-out sofas, only partial bedding was available. We requested...

"Amazing resort and great customer service! The best luxury hotel"

"I was disappointed as I was looking for a resort experience but was underwhelmed. Our first night we were excited to eat at the onsight restaurant. No joke, everthing I tried to order was "not available." 6 tries in and i chose a ceasar salad that was mediocre. There was no pool side drinks unless you walked over to the bar. The bar primarily had tequila. The waterfall bar was never open. The hot tub was so strongly chlorinated that we couldn't stay in long. There were people playing their own...

"Love it. Will be back again."

"Fontainebleau is a classic hotel that does not show its age. It is competitive in every respect with the newest, highest-end structures on the beach. I have stayed in most of the luxury hotel towers between South Beach and Mid Beach, and I return to the Fontainebleau as much as all the others combined. Upgrade to a nicer room for a lower price than the cheapest room in some of the other places and enjoy exactly what a Miami Beach vacation should look like. Clean, spacious, comfortable, good...

"Great service, nice pool for kids and adults. Room had everything you need. Only thing I disliked was the parking fee for selfparking"

"The photos look NOTHING like the property. This is the farthest thing from a 4 star property."

"The room was absolutely amazing! I admit my expectations were low, simply bc of our past experiences 😞 but it was incredible! View was beautiful, pool was clean, hot tub was great! Clean, nice staff. Only complaint would be only one elevator of the 2 were working. Other than that, ZERO COMPLAINTS 💙💙💙"

"Clean, nice, fresh room."

"Nice"

"Loved everything including staff."

"Everything overall was very good, especially the staff, The shower was a little outdated but clean..."

"Lisa at the Front Desk stands out for being an exceptional Hilton employee and a very special individual. She persistently went beyond what we expected and gave us truly amazing service. We will be back. Because of Lisa. As expected, her manager was very good and an absolute gentleman when faced with our early checkout. He went out of his way to assist us with a family emergency."

"Muy buen hotel y buena atención"

"excellent"

"The room was nice and we had a great view. The amenities unfortunately were misleading from the website. They had two treadmills at the gym but one was broken, they only had 2 bikes for the entire resort of 1000+ people (which were unavailable every time we asked to use them), the infinity pool was essentially unusable due to the dozens of children everywhere and the excruciatingly loud music from the DJ. The umbrellas were $38 extra even though the website says umbrellas are an amenity. I had...

"Exceptional service and beautiful property"