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"The property was amazing and much larger than I thought. The room itself was lovely but the bathroom smelled of mildew and I could hear the upstairs party more than I would have liked. I was able to communicate with the host through text and they were available 27/4. The party upstairs was being quite loud on their balcony one night and I texted about it and the property enforced quiet hours by sending security to ensure the upstairs party was being more mindful. There are 3 restaurants on site...

"For me the hotel is too expensive not to see breakfast included"

"Everything was perfect! The staff were kind, helpful and extremely accommodating!"

"I really like how everything was on the property, only dislike is the how slow the elevators are and how the water park doesn’t serve free lunch for kids on the resort"

"Stayed here with my 2 young son's 8yr and 4yr. Pools were great, water was clean and patios were nice. Drinks were on the spend side. $8 for a single beer. Many events for the kids. Rooms were pretty basic, nothing to outstanding or special. However whenever room service cleaned the room it felt like they dumped a fresh bucket of sand on the floor and in the beds. Nightly I had to disassemble the beds and shake the sand out of the sheets. Bathrooms were smaller then normal at least in...

"I hate everything about this place. It's not what it says on the website we went there for a three night trip we couldn't even enjoy ourselves. All the amenities were closed. No access to pools. No access to the door to the pools. Gates are locked front desk telling you different different things every time you call them .I'll never go back to this place. I hate it. They close the main doors to access the Adult pool and they want you to walk around the building where all the garbage stinks....

"Mold in the tub & shower. A shoehorn and tags laying around sheets didn't look clean. Staff was nice. Fontainebleau is over rated!"

"It was an awesome place to spend a vacation. We highly recommend it for families. The pools were great. The pricing at the marketplace was a little higher than average, but everything else you needed was available in the room. I would definitely stay here again."

"Has running water and air conditioner. A/C turns off when any window or door is opened. (No vent in bathroom, so if you crack window A/C turns off) Doors do not close well, due to rust; therefore A/C stays off. Not as appears in photos; only some rooms have kitchenettes. They do not acknowledge customer requests and front desk lies. The halls and stairwells are nasty. All hinges, doors, windows and locks are rusted. Paint is peeling. Mold in bathrooms. Mold on pool lounge chairs. Only one of...

"The overall hotel and resort was very nice. It had everything you could want in very nice surroundings. The security personnel were great and very helpful as was the maintenance staff. I had a problem with my door and they fixed it within an hour. The issue was , housekeeping. I was there for 21 days and I had to phone on 4 or 5 occasions to have my room cleaned. The resort stated that they would clean every other day , this did not happen. my room was never hoovered and was never dusted, I...

"Very happy with the hotel, dining options on site, shuttle to the parks. Room was clean, comfortable and well maintained."

"Clean room. Breakfast could be better."

"Room was good Staff needs some improvement as does the service n staff at the bar and grill Shower was very small n no water pressure Pool n hot tub was not open till hours after posted time and after calling front desk 2x Had to pay for parking as well as a scoop of ice at the bar n grill but never got service for food or drinks"

"Wonderful staff, service and amenities. The property is clean and well maintained."

"Absolutely loved it here! The room was clean, housing keeping came by to bring fresh towels. It is walking distance from the beach and local restaurants. It is also super close to the shopping outlets! I wish the pool was bigger but I would definitely book again!"

"We enjoyed our stay. The food was great, the room service was wonderful, and the staff was polite/helpful. The only improvement we’d recommend is the ability to park ourselves. It’s $40 per night and we only used our vehicle when we check in/out, so $240.00 to basically just park. The"

"El hotel no es la gran cosa algo muy común y corriente"

"Es un hotel hermoso, muy limpio y el personal excelente, tiene muchas opciones de comidas, las piscinas muy limpias y el servicio excelente, lo único me hubiera gustado que la piscina que está en el piso 8 abriera de noche, ya que tiene un lindo bar y una vista espectacular, definitivamente volveremos 🤗"

"The kids love this place. They have activities for adults and kids. Beach is easy to get to."

"We enjoyed our staycation at this location. Walking distance to some great restaurants. The food at the hotel was great as well. Staff were helpful and polite. We traveled with a 1 year old and it was very comfortable. The crib worked out great. Would recommend and stay here again"