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"We enjoyed everything about this property and staff. From check-in to check-out. Everyone was very pleasant and helpful. Would definitely recommend this property for a vacation."

"The staff were amazing. I can’t even begin to explain how truly awesome they were. They went above and beyond to make sure we felt comfortable at all times, especially my two littles. The pools were always clean and were as much fun for the adults as they were for the kids. The swim-up bar was a true hit; from the drinks to the food, it was all so good. Just a few steps away from the beach, we made sure to see the sunset every evening. It will take your breath away no matter how many times you...

"amazing property for families with all ages. great food variety and the beach is another level. love our experience."

"I could not have been happier with this propriety. From the moment you arrive the staff is making sure that you are taken care of and feels welcome. The food is delicious, the rooms are big and well maintained. The beach is amazing! Warm and calm water and it is in a great location! We were just there (off season) so it was not packed! We love it and we are already planning our return!"

"Loved it all"

"We had a great stay! The rooms were clean but some basic things didn't work well like the sink drains and the light in our bathroom. There was a musty odour but I hear they're renovating soon. The staff were amazing - everyone was so kind and friendly and helpful. Food was good, and the pools were lovely! Overall a great choice, perfect if you have kids."

"Property is beautiful and luxurious. Our vacation included The Springs, Nayara, mi Amor, Tabacon. Liked...the big rooms with view of volcano from bed. The vast manmade pools as well as the water slide are highlights like a waterpark. The activity center seems engaging, we didn't do many besides the big cat feeding. It was a spectacular experience seeing with the animals. What we didn't like... feels like staff here was lacking around the pool area and never left their bar nest. Also compared...

"I have nothing negative to say about this resort, everything was amazing. Clean, beautiful and the staff are very nice especially our housekeeper Alba she always made sure we come home to a tidy room. Breakfast was also yummy. Very family friendly, the restaurant has an amazing view of the Arenal volcano. I would highly recommend! Hot springs and pool are also nice and clean."

"Grwat"

"Staff were helpful and friendly. Very nice place to visit. Breakfast, lunch, and dinner times and meals were great. Dessert table was boring since same dessert options we provided for the entire week of our stay. The bar and snack bar were terrible and could use some improvement."

"Perfect hotel for family vacation great location plenty activities to do"

"An excellent stay and highly recommended for those looking for place in the La Fortuna area"

"Everything was great. One suggestion - better DJ /music at the main pool"

"I really enjoyed my stay at Occidental Papagayo overall. The staff was wonderful and the property was nice and secluded, maybe a little more than I realized it would be. There were lots of travel costs going back and forth but plenty of transportation options. The amenities are cool but I didn't read the book. I didn't find out about room service and the wonderful cheeseburgers until my last night. My advice to others is to read the book in the room and do as much of a property walk as you...

"Amazing room with amazing staff!"