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"Overall, everything was good and nice"

"Nice rooms, pool area with swim up bar, close to beach and gorgeous sunsets."

"Awesome food and experience overall!"

"Loved it all"

"We love coming to Las Lagos! Every detail from the spacious rooms, to the array of hot springs, to the spa, to the restaurant is top of the line. The breakfast buffet is a feast with a delightful selection of fruit, great coffee and pretty much anything your heart could desire for breakfast! You have to try the mint lemonade!"

"Our first room had a horrible odor, so we requested to be moved. The second room was slightly better, but the TV didn’t work. Overall, the rooms are old, outdated, and in desperate need of renovation. The entire property feels dated, especially for an all-inclusive resort, and it was far from what we expected. We were extremely disappointed with our stay. The rooms did not feel clean, and the beds looked so dirty that we honestly didn’t even want to sleep in them. Unfortunately, we would not...

"Very disappointing stay. This hotel charges five star prices but delivers a three star experience at best. The property is old and poorly maintained, and the staff were consistently rude and dismissive whenever we needed help. Our room key stopped working two days in a row, and the front desk acted as if it was no big deal. At checkout, another guest had the exact same issue, and the staff simply laughed it off. The breakfast buffet was terrible. The cold cuts appeared spoiled, there were bugs...

"Bien"

"The views are unmatched. The staff were attentive, friendly & helpful. The property need allot of love and updated. Rooms are clean and the pools immaculate."

"Great staff and very friendly."

"All of the staff was super helpful and nice. Shoutout to yaniel for showing us around and always fretting us with a smile our whole stay!! All of the Wyndham staff is amazing!!"

"The staff were friendly and welcoming, and the food was good with plenty of options to choose from. The entertainment was enjoyable but could use some improvement, as it felt a bit slow at times. The resort itself could definitely benefit from some updates. Our blackout curtains didn’t work, and the regular curtains were ripped, which took away from the overall experience. Despite those issues, the staff’s excellent service and kindness made our stay Enjoyable"

"Beautiful beach area. A couple of good restaurants within walking distance."

"Everything was great. One suggestion - better DJ /music at the main pool"

"Property was beautiful. MANY stairs and hills, but they did offer a shuttle that usually was pretty prompt. Staff was very friendly and helpful Ala cart restaurants were amazing. Buffet was not very big but fuss was decent. They only allow 1 Ala cart reservation per every 3 days even tho the restaurants always had empty tables. That was disappointing."