Find hotels in The Docks, Liverpool from SAR 181

"I just wanted to share my appreciation to both staff manager and hotels.com colleagues for listening to my request for a bath and due to me going through the worst 2 weeks of my life, tackling landlords and letting agency’s with countless housing incidents and not having support. This upgrade on the suite room really left me so overwhelmed and I cried with happy tears. To feel so supported like that really made my stay so enjoyable. The bath and the room was amazing. The staff were kind and considerate giving the fact I had work in the hospital the next day. The bed was perfect and to top things off the view, iron, ironing board for my uniform and general peace was so much needed. I cannot thank you all enough and I would recommend this hotel to anyone! PS just a little tip get a window cleaner to clean the moss round the edge of the outside interior and maybe a touch of paint! Other than that the hotel is lovely! "

"Breakfast was lovely. Staff very friendly and helpful "

"The breakfast was disappointing and cold"

"We have have left a day early due to the single beds giving us back ache if they had of been bigger single beds of even better king sized beds we would have stayed the extra night and day. The staff are extremely friendly and and helpful. If I was to go back I would book through the hotel for a better deal and a view "

"Clean room and hotel in very central location "

"Clean, well located for the city centres and docks"

"There was a slight issue with a previous guests item in our room upon arrival which was immediately addressed by staff (Alice was amazing!!) and I was offered an upgrade to an amazing suite and a drink on the house. The hotel is beautiful, well situated in the city centre close to everything you need. Overall it was an amazing stay and it’s clear that the hotel cares deeply for ensuring every stay meets their expectation and when it doesn’t, they go above and beyond to rectify that. Thank you again!"

"Room looked tired not as clean as expected. Good bathroom and shower though"

"Pool sauna and steam room was a combo deal fantastic the kids loved it. "