Find hotels near Jardin Botanico, San Juan from SAR 571

"Had to pay for parking outside the hotel"

"The place was very clean and the air conditioner in the bedroom worked great. The bed was firm which I prefer and the kitchen had everything we needed."

"The check-in staff was unfriendly, and there was no soap in the room. When we reported it, they responded with an attitude. Other than that, everything was fine."

"The staff was very nice. I had expressed that my dad is disabled and we would’ve liked a first floor room. In fairness the hotel wrote back to say that the ADA room would’ve cost $70 more and my parents opted to pass on the extra cost. When they arrived, they were assigned to the THIRD FLOOR! With no elevator, I’m disappointed that they already had the information and still placed them on the top floor. They could have at least assigned them the second floor room. The young lady in reception was so kind and took their luggage up for them and I am so grateful for her. "

"Miguel & Fanny treated us like family. They gave us great suggestions on what to do and where to eat. Fanny made us breakfast several mornings which was great. They were warm and welcoming hosts. "

"I am still waiting for a refund. Had to leave as they had no other rooms or apartments. There was garbage piled up in the kitchen that was so old it had mold on it. Beds all slept in and not changed. all towels were piled in the bathroom from last occupants stinking. Had to leave and book another property. "

"The stay was great. Manuel Jr. was our contact point before arrival; Manuel Sr. lives on-site and was our contact person during our stay. Both were super responsive and helpful. The place itself was clean and perfectly agreeable. There was street parking right in front of the building. All was exactly as advertised. Certainly, you can find more upscale places, but my wife, two teens, and I were very comfortable and I don't think you can beat the value."

"Yes everything was great!"

"Somebody put trash and dirty the terrace and the manager texted us blaming on us. It was very sad because we are very clean and respectful people I told her, we (I and my kids) never went to the terrace and to look the cameras because I saw a man staying there. I did not like her shouting on me and sending me videos about the trash on whatsapp. I don't know if we are going there anymore as I don't feel comfortable anymore to go there."