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"Excellent hotel - great staff friendly feel. If I ever come back will stay here"

"Staff always had a smile on their faces and were eager to help. Location is awesome, with lots of restaurants nearby. Parking is off-site 2-3 blocks away but great discount through the hotel. We would definitely stay there again."

"Our stay was absolutely exceptional from start to finish. The hotel itself is stunning, but what truly made the experience unforgettable was the incredible staff. From the moment we arrived, everyone was warm, kind, helpful, and especially considerate of our two-year-old daughter. We travelled to New York to celebrate our honeymoon and brought our toddler along, and the team made all three of us feel genuinely special throughout our stay. A particularly thoughtful touch was the beautiful teddy...

"Great midtown hotel. Loved it."

"Staff was great, rooms were clean. They facilities were nice I would definitely stay here again."

"Location was perfect, staff was helpful, room was clean, just had issues with the shower not draining properly & would leave a black residue"

"Everything was great! Only other desire was a pool for the kids but honestly so many other activities in the city we didn't miss it much"

"Lovely rooms and a comft bed. I had the the biggest room they have and it was bigger than I expected, with enough floor space for luggage and moving around with ease. Bathroom was a bit too small for my liking and the water pressure could have been stronger. Lovely girl who checked me in and out."

"Great hotel ! First time staying here and I thoroughly enjoyed it . Friendly staff ."

"Really enjoyed our stay. The staff were so helpful and welcoming, the lobby was nice and always had cold water available. Our room was super quiet and clean."

"Rooms are well appointed, but small. However very neat and clean. Lulla restaurant pizza is delicious!"

"Perfect location, great staff, great price, no complaints!"

"Nice large rooms, all was great except the shower drain was not cleared when we asked them to do so."

"We found the Prince Katano a wonderful oasis from the sweltering 90+ degrees of NYC. The rooms are spacious and have a mid century Scandi meets 1970s Japan feel. Maybe a bit old fashioned for some, but we loved it. The staff are amazingly helpful and accommodating. The AC broke in our room, and they immediately upgraded us to a suite. The rooftop is lovely with views of the Empire State, Chrysler. The food surprisingly good for nibbles. The breakfast buffet with the combo of Japanese and...

"Clean rooms, great staff. Central location."

"The design of the hotel is very cute, and we loved the balcony! The room was very small (which is not uncommon in New York), but arranging luggage was a trick. The staff is amazing! Truly wonderful, kind, and fun people. We had some small issues with maintenance during our stay. I did not love that the ac blows very forcefully and made the room very dry. We woke up with rough voices each day. Also there are no desks in the room and no common spaces. The two restaurants are not owned by the hotel...

"Everything was fine. Staff was very helpful storing our bags before check in and after checkout. Big help. Thank you."

"The best hotel in NYC. Views were amazing, super clean, laundry and water facilities were awesome. Elevator was a little slow but that was the only thing."

"My son and I were traveling and wanted two beds. In NYC that is difficult to find in a boutique hotel for a reasonable rate, but we found cute bunk bed options at Arlo online. The pictures were way better than the actual room. We didn't ever see the sun, we were facing other buildings with zero view. The room was tiny, which is to be expected but it felt even smaller by the lack of light. It was also 2 feet from the elevators and a door that staff went in and out of all day long. That was a...

"Great location"