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"The staff anticipated our every need. The jazz lounge was world class!"

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"We encountered several cockroaches in the room, including one that crawled over my head during the night. The blankets were quite thin. And in the shower it took a very long time for the water to get hot. On the plus side, the staff were very friendly and helpful. When we arrived the front desk helped us to sort out our parking situation in a very hands-on and helpful way."

"Great find"

"Excellent decor"

"Very friendly staff I’ll be back soon"

"Got the worst room ever. Construction view. Worker walk just outside of the room. (Room was on the second floor and construction worker walk on the roof just outside of the room. Made a reservation six month ago but still got the such a horrible room."

"We had a great stay! The hotel was small, clean, and comfortable. The location was excellent and made it easy to walk or take the subway to all the major attractions we wanted to visit. The staff was friendly, and everything went smoothly during our stay. We would definitely stay here again on our next trip to New York!"

"Lovely, quaint hotel. Staff are amazing. Building is older but well maintained. We had an inside facing room and asked for a street room and were promptly given one. Nice Matin is a great spot for drinks. Excellent escargot and fries. Stayed here when I first came to New York 20 years ago. So happy we came back."

"Definitely gong to come back to this hotel. Nice view and food around every corner and plus the train station is also around the corner"

"The location is excellent."

"Great bar!"

"Everything about the stay was wonderful — the upscale amenities, the room, and the excellent customer service. I do need to share one concern: a dinner charge for another guest was mistakenly billed to my room number. It seems the staff should verify guests more carefully when using room numbers. I didn’t notice the error until I reviewed the printed receipt at home. They are currently investigating, but the refund process has been taking longer than expected."

"Bad Bed was horrible quality and living’s always and so small room, not clean everyday Cheap hotel in bad district I will never come back and will not recommend it for sure And the breakfast was so bad too Seriously for the price Hello"

"Top quality stay on Fifth Avenue. (Upgraded) room was beautiful, the gym was superb, and the staff was very helpful (late checkout, anyone?). Wasn't my first stay at the Peninsula, and I will always happily return (as long as the price is right, of course)."

"Outstanding hotel"

"Large upscale rooms and excellent location."

"The stay was great but we were put in a handicapped room where the shower is not easy to maneuver. I wish they would have told us that it was a handicapped room! Otherwise the stay was great"