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"Stunning! Everything is so well thought out for families. They’ve also made thoughtful strides towards considering the environment. We had a very lovely break."

"The room was lovely very well equipt and clean. Staff are very friendly and helpful. atmosphere around the site is great and we had a wonderful time. Pools were clean and sun loungers comfy."

"Overall fantastic experience. We have stayed in multiple locations such as Dubai, Turkey and USA. In terms of value for money this was by far the best. The food was very tasty and lots of healthy options. The room and 24hr cafe was great too. Very clean and modern. Even the private beach was perfect as not to many people and its not to much of a walk from the hotel. I will be staying here again in future. One slide downside would be gym could be made bigger and the spa is not that great. "

"Fantastic hotel and amazing staff. The area around it is ok, beach is lovely but other than that it’s just a main road with a number of super touristy shops and restaurants. "

"From the moment we entered the hotel the excellent customer service and care started. There are staff who are greeted by regular holiday makers there as family. We arrived late and they had a chef make us some food which was totally above and beyond for the time we arrived. The hotel was fabulous had loads little rooms to relax, outdoor pool, indoor pool and gym looked immaculate The rooms are great and comfy The food was the best we have had in any hotel we been to. The great think about the Restaurant was you had your own table for the duration of your holiday. So you knew exactly where to sit and not feel rushed. The Entertainment was also amazing, Martin who has been there years, as he came and spoke to us always makes sure it’s a first class show It didn’t disappoint, we had Carlos who is Pavarotti, George Micheal, Robbie Williams then Queen, greatest act I have ever watched He is booked every other Monday during the peak season as he is so good and a real crowd pleaser"

"Great except the times available for youth in the indoor pool, especially with the cold outside water temps. "

"A classy property with lovely staff; comfortable rooms and amazing food!"

"It was super close to the beach. The resort was well staffed and never had to wait for a drink or food. Staff were friendly. "

"This was the worst vacation experience I’ve had in the last 20 years. Your North building (apartments) have a significant sanitation issue, and possibly a sewer management issue as well. The density of insects (ants, flies, cockroaches, beetles, etc) in the room was unacceptable. And your staff don’t seem to care AT ALL, which is perhaps the greatest source of disappointed. If you’re over capacity, and truly unable to accommodate a guest, then offer them a refund. I did find a suitable room elsewhere, and when they heard about my terrible experience at Playa Esperanza, they offered me a free upgrade. They clearly understood the importance of good service, and they have earned all of my future business. I hope for your sake that your management take some steps in the right direction for the health and safety of your guests."