Universal Aparthotel Elisa

4.0 star property
Upscale lakefront aparthotel, walk to Playa de Muro

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June 2024
July 2024

Photo gallery for Universal Aparthotel Elisa

Bar (on property)
Property grounds
In-room safe, desk, free cribs/infant beds, free WiFi
Bar (on property)
Breakfast and dinner served, garden views
Reviews
8.6

Excellent

Explore the area

Map
C/ Circuit del Llac, 1, Playa de Muro, Muro, Mallorca, 7480
  • Popular LocationPlaya de Muro7 min walk
  • Popular LocationAlcúdia Beach6 min drive
  • Popular LocationAlcúdia Port7 min drive
  • AirportPalma de Mallorca (PMI)48 min drive

Room options

Premier Studio, Terrace (2 adults)

10/10 Exceptional

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Designer toiletries
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony (2 adults)

9.2/10 Wonderful

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

Studio (2 adults)

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Designer toiletries
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

Premier Studio, Terrace (2 Adults + 1 Child)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Designer toiletries
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Balcony (3 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Sofa bed - twin
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premier Studio, Terrace

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Designer toiletries
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

Studio, Balcony (2 Adults + 1 Child)

8.9/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2019
Designer toiletries
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Muro

Located in Muro, Universal Aparthotel Elisa is on a lake. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Traveling with kids? Consider Hidropark and Karting Can Picafort. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Playa de Muro - 7 min walk
  • Albufera Natural Park - 3 min drive
  • Hidropark - 6 min drive
  • Alcúdia Beach - 6 min drive
  • Alcúdia Port - 7 min drive

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 48 min drive

Restaurants

  • Bellevue - 4 min drive
  • Joker's Irish Pub - 4 min drive
  • Smith's Cafe-Bar-Restaurant - 7 min walk
  • Pizzeria Roma Steak House - 4 min drive
  • S'àmfora - 4 min drive

About this property

Entire place

Universal Aparthotel Elisa

Upscale lakefront aparthotel, walk to Playa de Muro
Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a children's pool. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and room service. Housekeeping is not available.
Universal Aparthotel Elisa offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 22-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Muro aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Water dispenser

Dining

  • Buffet breakfast available for a fee daily: EUR 17 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Towels provided
  • Designer toiletries

Entertainment

  • 22-inch LCD TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • No housekeeping
  • Vending machine
  • 24-hour front desk

Location highlights

  • On the lake

Things to do

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 71 rooms
  • Double-glazed windows
  • No plastic water bottles

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 23 and April 5.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Airport shuttle fee: EUR 18.40 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aparthotel Elisa Muro
Universal Aparthotel Elisa Muro
Elisa Muro
Aparthotel Elisa Hotel Playa De Muro
Aparthotel Elisa Playa De Muro, Majorca
Universal Aparthotel Elisa
Universal Elisa Muro
Universal Elisa
Universal Aparthotel Elisa Playa De Muro Majorca
Aparthotel Elisa Playa De Muro
Aparthotel Elisa
Universal Elisa Muro
Universal Aparthotel Elisa Muro
Universal Aparthotel Elisa Aparthotel
Universal Aparthotel Elisa Aparthotel Muro

Frequently asked questions

Does Universal Aparthotel Elisa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Universal Aparthotel Elisa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal Aparthotel Elisa?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Universal Aparthotel Elisa?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Universal Aparthotel Elisa?

Check-out is at noon.

Does Universal Aparthotel Elisa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 18.40 per person applies.

Where is Universal Aparthotel Elisa located?

This family-friendly Muro aparthotel is located on a lake, within 1 mi (2 km) of Platja dels Francesos and Playa de Muro. Alcúdia Beach is 1.3 mi (2 km) away.

Universal Aparthotel Elisa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 142 reviews" "
Rating 8 - Good. 63 out of 142 reviews" "
Rating 6 - Okay. 13 out of 142 reviews" "
Rating 4 - Poor. 4 out of 142 reviews" "
Rating 2 - Terrible. 3 out of 142 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James, Edmonton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Anke the property manager allowed us to switch our room to one with a poolside view. The apartment was setup fine for a short stay and appears to have renovated lately.
Stayed 5 nights in Apr 2024

8/10 Good

Veronica

Stayed 9 nights in Aug 2023

8/10 Good

Benjamin Daniel

Stayed 7 nights in Aug 2023

10/10 Excellent

Vinit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great all around.
Stayed 9 nights in Apr 2023

10/10 Excellent

Keiron

Traveled with partner
Liked: Amenities, property conditions & facilities
Highly recommend!
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation staff are polite and helpful excellent value for accommodation and surroundings are beautiful make it a relaxing holiday
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean apartments, excellent pool with pool bar and very friendly bar staff, quiet area within 5 minutes of shops and beach.
Stayed 9 nights in Aug 2019

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

8/10 Good

F, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size apartment with everything we needed, basic but comfortable. Reception staff were very helpful and contacted them a couple of times before staying. Lovely size pool and supermarket very close. Genuine 5 minute walk to the beach and restaurants. We had the buffet breakfast one morning which was a bit disappointing so catered for ourselves for the rest of the week. All in all would recommend and stay again.
Stayed 7 nights in Sep 2018