"The team that takes care of the rooms day to day were great. I liked my room on a corner and I had a nice view, best part of the stay. Unfortunately the person that checked us in said nothing - no welcome to NYC, did not explain anything about the hotel (ie - free coffee in the morning or the area). Just took my money. Did not explain what services you receive with the "hotel fee". Ice machine on 4th floor broken, no sign or telling where else to go. No elevator, maybe that's on me, I...
"The team that takes care of the rooms day to day were great. I liked my room on a corner and I had a nice view, best part of the stay. Unfortunately the person that checked us in said nothing - no welcome to NYC, did not explain anything about the hotel (ie - free coffee in the morning or the area). Just took my money. Did not explain what services you receive with the "hotel fee". Ice machine on 4th floor broken, no sign or telling where else to go. No elevator, maybe that's on me, I...
Nine