Find hotels near Isetan Department Store Shinjuku, Tokyo from SAR 314

"Staff was wonderful and I hate to leave a bad review simply because of that. But my room had a disgusting, mildew smell - like the guest before me had left their wet moldy gym clothes in there. I asked the staff to check it out, but the only solution they had was to crack a window, which then had to quickly be closed due to safety concerns. So the next 5 days I had to deal with this mildew smell each time I walked into my room. It was awful. I’d never stay here again, simply because the room smelled unclean. Again, the staff was incredible, but the smell of my room unbearable. "

"Rooms very small. Staff was great and very clean"

"Staff were very helpful. I need to go to Post office to send extra luggage home and they really helped me. Thank you!"

"The rooms aren’t for 2 travellers.. there isn’t sufficient space to stand and put the luggage for someone who is travelling here for a week. we were two of us and we have just struggled to sleep on the bed and the rooms are very hot too for summers."

"The staff was amazing. The rooms are spotless clean it's not a big room, but it's enough for two people to be comfortable, but the most important thing is is it clean and is clean that the staff was absolutely amazing the location right on point because I like a little bit of nightlife, you know so I'm coming back next year and I'm coming back next year to that location. I've been in Europe and stayed in rooms smaller than that and the staff not as helpful at all if anybody tells you APA don't go there don't listen go there. Have a wonderful amazing time."

" Breakfast was nice"

"We were assigned to a lower level room facing the train track; luckily upon request, we were able to transfer to a different room on the same floor."

"Room was small, but clean (consistent with what we have seen in rest of Japan). Staff was attentive. Very convenient to have a Lawsons right next door and very close to Shinjuku station. We felt the Hotel was in a very good location."

"Breakfast we were not a fan of. Ate mostly fruit, toast and boiled eggs. Trash collection was an issue too. Housekeeping took are the recyclables but left the bag of trash they we properly secured in a plastic bag for disposal. The bathroom (toilet) is cramped. The washer/dryers were not working either. Besides that, the room was clean, great view of Shinjuku with beautiful sunrises, and excellent location. Central to almost everywhere we wanted to go. "