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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Citadines Shinjuku Tokyo

Lobby lounge
Studio (Double) | Extra beds
Studio (Double) | Private kitchenette | Fridge, microwave, electric kettle, cookware/dishes/utensils
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is SAR 439
SAR 531 total
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio, 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Studio, 2 Twin Beds

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Studio (Double)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

Down comforters, in-room safe, desk, blackout drapes

Executive Studio (Double)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Executive Studio, 2 Twin Beds

Highlights

Individually furnished
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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About the neighborhood

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • Waseda University - 3 min drive - 2.1 km
  • Meiji Jingu Shrine - 4 min drive - 2.7 km
  • Tokyo Tower - 6 min drive - 5.4 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, self parking, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

Languages

English, Japanese

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Lobby sitting area

Hotel Gracery Shinjuku

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  • Air conditioning
  • Parking available
  • Bar
9.0 out of 10, Wonderful, 3,494 reviews
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 825 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260 per night
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 825 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Shinjuku Tokyo?

Self parking is available for JPY 2750 per night.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

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Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1657 out of 2749 reviews
Rating 8 - Good. 899 out of 2749 reviews
Rating 6 - Okay. 153 out of 2749 reviews
Rating 4 - Poor. 29 out of 2749 reviews
Rating 2 - Terrible. 11 out of 2749 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025

8/10 Good

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 7 nights in Apr 2025

8/10 Good

Nammuni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bus stop just in front Hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Priya

Liked: Cleanliness, amenities, property conditions & facilities
Good location, with big sized rooms for Japan. About a 15 min walk to the main shopping areas and so many stations close by that really make the commute a lot easier. The hotel staff were really helpful when it came to forwarding our luggage.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
I highly recommend Citadines Shinjuku Apart’Hotel to anyone looking for a peaceful, clean, and comfortable place to stay. It’s conveniently located with plenty of restaurants and stores nearby, making it easy to enjoy everything the area has to offer.
Stayed 6 nights in May 2025

10/10 Excellent

Bao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

Jenny

Liked: Cleanliness, room comfort, communication

Great location

Easy check in, helpful staff, comfortable rooms and in a great location to walk to restaurants, shops and some sites. Had a great stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

JULIE

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was clean, quiet and the staff were very helpful. It's a bit of a walk from the centre of Shinjuku so was quiet and less busy around the area which we preferred.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing love staying here everytime
Stayed 2 nights in Dec 2024

10/10 Excellent

Deepa

Liked: Cleanliness, property conditions & facilities, communication
Conveniently located to enjoy Tokyo
Stayed 2 nights in Mar 2025

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall good experience with friendly stafff. About 10 min walk from train station.
Stayed 2 nights in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities, communication
This location was great. Staff was very helpful and the rooms were comfortable. A good value.
Stayed 5 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, communication
Clean comfortable and close to restaurants grocery etc
Stayed 7 nights in Mar 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
The studio style room made our 6-day stay extremely comfortable. Everything is super-clean and convenient.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was clean. Staff spoke English which was very helpful. They even booked me a restaurant reservation since they spoke Japanese
Stayed 3 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
After full days of walking and exploring Tokyo, this hotel was the perfect retreat. The bed was incredibly comfy. exactly what I needed to recharge at night. Staff are very friendly and helpful. I’ll definitely stay here again on my next trip to Tokyo!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities, communication
Check in and out was easy. Room clean. Bed was very comfortable. Gym was small and not a lot of equipment. Walkable to grocery and convenience store. Train was 5 min walk.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay in Shinjuku……wonderful staff. Great dining all around area. Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my second time staying here. I stayed here in 2016, and the experience then was as great as the experience in 2025. Rooms are clean, staff is professional and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Kazim

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this hotel during our family trip. The location was excellent—right in the middle of the city’s hustle and bustle—making it very convenient for exploring. The nearby train station was a big plus, allowing quick and easy access to major attractions. One of the highlights was the fully equipped kitchen in the room, which was incredibly helpful for preparing meals, especially while traveling with kids. The room cleaning and supply services were excellent and consistent throughout our stay. The hotel staff were also very friendly and welcoming, which made the experience even more pleasant. We chose not to use the on-site breakfast, as we found it a bit too expensive and not quite suited to our taste or usual breakfast preferences. Overall, a very comfortable and convenient stay, highly recommended for families!
Stayed 7 nights in May 2025

10/10 Excellent

Ariel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room we stayed was spacious. Location wise - they were close to train station and convi stores!! Very clean and friendly staff!
Stayed 11 nights in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, communication
Likes: very good location. Comfortable bed. Dislikes: no food options. Laundry service has to be handed in before 9am. Breakfast is not great and ends too early. Rooms are tiny.
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Excellent good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Great location Good breakfast Comfy beds
Stayed 3 nights in Sep 2024