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"Friendly staff."

"The staff at the front desk was outstanding, especially Stephanie! They very friendly, professional and went "above and beyond" to help us with a reservation problem we had."

"The location is simply unbeatable - easy walk to everywhere and so many restaurants right near by! We really enjoyed our Qualdruple room, which is perfect for our family. "

"The staff was amazing, especially the head gentleman at the front desk. Nothing bad to say about anything with what they supplied us and did for us."

"Excellent central location and easy to walk to sites and great nearby restaurants."

"Loved this property - it’s an oasis from the crowds and heat of summer in Florence. Breakfast is fantastic."

"Staff were very friendly, we were welcomed with a nice surprise for our honeymoon. They had good options for breakfast, located central to everything. Would 100% recommend going back "

"We stayed in the newer part of the hotel and were very impressed. Everything was exceptionally clean, modern, spacious, and welcoming. The staff were friendly and attentive, and the breakfast was both delicious and high quality. We absolutely loved our stay and would highly recommend this hotel."

"This hotel is in a great location for easy access to the Ponte Vecchio, Boboli Gardens, Uffizi Galleries, Galleria dell'Accademia di Firenze, the Cathedral of Santa Maria del Fiore, and much more. The staff were welcoming and friendly, and they were also helpful when I unexpectedly needed a sewing kit. The hotel is beautiful and their morning breakfast was delicious and set in a gorgeous room with a lovely mural across the ceiling. The rooftop bar was a relaxing spot to enjoy a meal with a view. I highly recommend this hotel for a relaxing stay in Florence."