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Hotel City

3.0 star property
Hotel connected to the convention center in Florence with a 24-hour front desk

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Photo gallery for Hotel City

Reception
View from room
Lobby sitting area
Front of property
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Private External Bathroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Via Sant'Antonino 18, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel near Basilica of Santa Maria Novella
Located close to Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel City has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), valet parking (surcharge), and local meal delivery service
  • A 24-hour front desk, coworking spaces, and ATM/banking services
  • Tour/ticket assistance, a reception hall, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel City offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Rainfall showers, deep soaking tubs, and bidets
  • 32-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number IT048017A1QZJFLSUP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Is Hotel City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City?

Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City?

Check-out is at 11:00 AM.

Where is Hotel City located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 147 reviews
Rating 8 - Good. 35 out of 147 reviews
Rating 6 - Okay. 16 out of 147 reviews
Rating 4 - Poor. 2 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Easy check in process, comfortable, good location close to train station!
Stayed 1 night in Jun 2025

8/10

It is a good hotel near all attractions.
Stayed 1 night in May 2025

8/10

Very easy to get around really Close to the train station. Lots of restaurants close by.
Stayed 5 nights in Jun 2025

10/10

This is a great hotel in the heart of Florence. The staff is welcoming and helpful. Awesome place!
Stayed 2 nights in May 2025

10/10

Great location, only a few minute walk to the train station and also to main attractions. Staff was very friendly and helpful. Very clean property.
Stayed 3 nights in May 2025

10/10

Our front desk staff person, Erin was awesome. Incredibly friendly, extremely helpful and knowledgeable and caring about doing a great job for the client.
Stayed 5 nights in May 2025

10/10

The staff is amazing: very thoughtful and caring
Stayed 3 nights in May 2025

10/10

The staff at the front desk was very nice. Great location with many restaurants around and near the train station. It was very convenient to and from the airport.
Stayed 3 nights in May 2025

6/10

Great location but tired hotel with a curious arrangement for bathrooms etc.
Stayed 1 night in May 2025

8/10

Pros: Location (close to train station, lots to do), excellent staff. Cons: Rooms are a bit dated, A/C struggled. I would stay again.
Stayed 7 nights in May 2025

10/10

Good stay, really nice staff, a bit loud with the construction but theyre upgrading the hotel so thats temporary
Stayed 2 nights in Apr 2025

10/10

The staff were extremely welcoming and friendly. They were very responsive to any needs that we had and offered re ommendations for things to see and do in the city.
Stayed 2 nights in Apr 2025

10/10

The installations were clean and well kept. The area was inviting and gave me a feeling of safety. Definitely will come back again next time 1
Stayed 3 nights in May 2025

10/10

Very friendly and helpful staff. Room was very comfortable.
Stayed 3 nights in Apr 2025

10/10

Really super staff, great hotel near both the train station and the old city… everything was walkable! Room was super clean and nicely ventilated with a screened window option. My only complaint was the wifi on the second floor in our corner room was frustratingly weak and sometimes non existent.
Stayed 4 nights in May 2025

10/10

Beautiful property 5 min away from Duomo. We had a two bed room quite with air conditioner. Lovely room. We just stayed a night but I wish we could have stayed longer. I would definitely stay again. Parking is in an opposite building and costs $50 for 24 hours.
Stayed 1 night in May 2025

10/10

Staff was helpful and friendly. Location was amazing. Only thing missing was lack of services. Otherwise it was amazing!
Stayed 3 nights in Apr 2025

10/10

The property is older furnishings but in great condition, very clean. We interacted with multiple members of the staff and they were all lovely. It was easy access from the train station especially in the rain. It was exactly what I expected and I was happy with our stay.
Stayed 2 nights in Apr 2025

10/10

Property is located close to the Dome, within walking distance to all major attractions, great food options, In a safe and lively location. I visited Florence for 3 days, used only public transit and walked everywhere.
Stayed 3 nights in Apr 2025

10/10

We had a great stay from all aspects.
Stayed 1 night in Dec 2024

8/10

Nice staff
Stayed 1 night in Mar 2025

10/10

Lovely, welcoming staff.
Stayed 7 nights in Mar 2025

10/10

Perfect location. Walk to everything. Affordable. Edita at reception is marvelous! Basic hotel, older property but clean. Small hotel but rooms are surprisingly spacious.
Stayed 2 nights in Mar 2025

10/10

Cute hotel conveniently located to everything including train station! Had the family suite. Perfect!
Stayed 2 nights in Mar 2025

10/10

Excellent and accommodating staff. As a solo traveler, I felt safe in and around the property. Although outside it was very busy during the day, in the room at night, it was very quiet with the windows closed. A wide variety of restaurants directly outside and within a short walking distance of the hotel. I would definitely return to stay at this hotel.
Stayed 2 nights in Mar 2025