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"We were surprised to see how clean the place is along with how helpful and hardworking the resort employees are. We were there for 5 days but after the second day already thought we should have booked for 7. It’s a great place managed by very competent people. Food is abundant and variety for breakfast, lunch, dinner and snacks in between along with free soda and alcohol.. pools were cleaned every day and security is tight .. we just loved the Riu resort."

"RIU never disappoints!! We had a great time and enjoyed our stay!!"

"We had a great time. Great staff, drinks , and room/ Hotel very clean."

"The staff are very familiar with us"

"AVA resort was a truly phenomenal experience!! All of the staff were so helpful the entire trip. I have to give a huge thank you to our personal concierge Sam who was absolutely wonderful and so attentive to us. She even booked a cabana with flowers and sparkling wine as a departing gift to us. I am so grateful for the amazing hospitality we experienced. Hotel had so many amenities and fun things to do (MJ show, Magic show, LED show etc) and great for both adult and kids. We did the escape...

"El hotel con excelente restaurantes, excelente atención de todo el personal. Malo no hay playa. Son 2 metros de arena donde no hay camastros para descansar. No tienen una buena comunicación con los eventos. Ya que no dan difusión de los mismos. Y son de buena calidad sobre todo la ceremonia del cacao y show del Sonido. Agradeciendo a William encargado de el gimnasio, Angelica linda persona en el área de Lobby."

"Everything was amazing!"

"El piso de la piscina principal necesita mantenimiento urgente, la playa llena de sargazo y no la limpian, después todo bien, las fiestas, las temáticas etc"

"Mejores señalamientos"

"The beach was very beautiful. One of the best water I’ve seen. Room is a little small but clean. Food was ok. This is an exclusive family resort so night activity is pretty limited and ends pretty early."

"We had a wonderful stay at Secrets The Vine. The entire property was spotless, well maintained, and offered convenient amenities. The views from our room were beautiful and made the experience feel even more special. The staff were warm, attentive, and genuinely helpful throughout our visit. The resort felt comfortable and thoughtfully cared for. We would happily stay here again and highly recommend it to anyone planning a trip to Cancún!"

"Personal muy amable, muy bonitas vistas, nos gustó el hotel. Excelente atencion"

"This was our first and definitely our last time staying at this resort. Unfortunately, our experience at this hotel was disappointing. The overall atmosphere was much louder and more chaotic than we expected, and many guests were very noisy, especially at night. It was difficult to relax or get a good night’s sleep because of the constant noise. The pools were also a big disappointment. The water often looked dirty and not well maintained, which made us uncomfortable using them. We were hoping...