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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beach property with 3 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

View from room
Beach bar
3 outdoor pools, sun loungers
LED TV
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • All inclusive
  • Spa
  • Bar
    Bar
The price is SAR 2,273
SAR 2,273 total
includes taxes & fees
6 Oct - 7 Oct

Room options

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

Highlights

Terrace
Separate sitting area
Individually furnished
Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

View from room

Two Story Casita Suite w Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, pillowtop beds, free minibar

Terrace Suite With Plunge Pool

Highlights

Terrace
Separate sitting area
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite with Round Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

View from room

Beachfront Two Story Casita Suite w/ Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Atelier Playa Mujeres - Adults Only - All Inclusive
Pool
Breakfast included
All inclusive
Spa
9.2 out of 10, Wonderful, (1014)
The price is SAR 1,561
SAR 1,889 total
includes taxes & fees
25 Sep - 26 Sep
Atelier Playa Mujeres - Adults Only - All Inclusive

About the neighborhood

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 11 min drive
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪World Café - ‬10 min drive
  • ‪El Suspiro - ‬9 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Luxury boutique property near Playa Mujeres Golf Club
Located close to Punta Sam Ferry Terminal and El Meco Archaeological Site, Beloved Playa Mujeres - Couples Only All Inclusive provides a free breakfast buffet, an adjacent golf course, and a marina. With amenities like beachfront dining and sailing, this property is the perfect place to soak up the sun. Treat yourself to a body wrap, a massage, or aromatherapy at The Beloved Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Pilates classes and fitness classes are offered at the gym; other things to do include parasailing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
You'll also enjoy perks such as:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, a vegetable garden, and concierge services
  • ATM/banking services, an elevator, and tour/ticket assistance
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 109 rooms feature comforts such as private indoor spa tubs and 24-hour room service, as well as thoughtful touches like premium bedding and furnished balconies.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • LED TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Le Bisou
  • Lupita Steakhouse
  • La Isla Trattoria
  • El Mar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beloved Playa Mujeres - Couples Only All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this all-inclusive property is 1.1 mi (1.7 km) from Punta Sam Ferry Terminal and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gran Puerto Pier are also within 6 mi (10 km).

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 845 out of 1005 reviews" "
Rating 8 - Good. 107 out of 1005 reviews" "
Rating 6 - Okay. 27 out of 1005 reviews" "
Rating 4 - Poor. 10 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Private
Stayed 4 nights in Sep 2024

2/10 Terrible

jiyeon

Disliked: Amenities, property conditions & facilities
During my recent stay, I encountered some issues at the property that I believe could be improved. 1. The room's AC controller was not functioning properly, making it difficult to control the temperature. It seemed to run consistently regardless of the temperature setting. 2. I found some hairs on the bed frame and noticed that the towels had an unpleasant odor. 3. While the staff members were friendly, I noticed that there were some challenges with follow-through on requests. Additionally, there seemed to be an expectation for tips for basic services, which I found unusual for an all-inclusive resort. 4. I was disappointed to find that the indoor restaurant did not have air conditioning, especially during hot weather. Additionally, the requirement to wear long pants in such conditions was uncomfortable. 5. I had a negative experience with a beach vendor who appeared to be trying to scam me. I paid for a one-hour rental of three jet skis, but was stopped after only 30 minutes. When I confronted them with evidence, they suddenly claimed not to speak English. I hope this feedback can be used to address these issues and improve the overall experience for future guests.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Alexis YaVonne, Lilburn

Traveled with partner
Liked: Cleanliness, staff & service
This was a beautiful property!!! Very clean and landscaped!! It is a very quiet resort, so if you’re looking for entertainment this is not the place but If you’re looking for tranquility and relaxation it’s PERFECT!! The food is actually very good too! My absolute favorite was the taco truck Bocadito. I still dream about those tacos!! The veggie taco is amazing! The breakfast buffet at Le Bisou was also really good and had lots of different options. We were told by other guests that the best food was at El Mar on the beach, however we weren’t able to try it. The host there told us to wait 15 minutes for a table even though the restaurant was nearly empty …and after 15 minutes he asked us to keep waiting. He claimed he was waiting for someone to come clean the tables but every time a staff member came out he whispered something to them and they would leave without cleaning. It felt very personal and somewhat racist, since we were the only black couple trying to dine there at that time and couldn’t be seated in a restaurant with 5 empty tables. We ended up just ordering room service. One night it rained and became very humid afterwards and the mosquitos came out to attack!!! So I recommend you bring a very, very VERY strong mosquito repellent with you! Also bring your own liquor because The all inclusive alcohol is watered down completely. The water was also turned off in the hotel for several hours then was brown when it came back on and i was told this was normal by staff
Stayed 4 nights in Aug 2024

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the private pools for the casitas and the friendliness of the staff. The food was not so great
Stayed 4 nights in Sep 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites are spacious and clean. The staff go above and beyond to care for all your needs. Beach is beautiful and we also enjoyed the spa and gym. Very quiet and relaxing. We will come back again for sure.
Stayed 7 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this resort and we will be returning again. The service is excellent. All the staff are extrememly nice and attentive. We love the atmosphere here!
Stayed 7 nights in Aug 2024

10/10 Excellent

Avner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t receive room upgrade
Stayed 4 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Lavedita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Beautiful plant life on property which is well maintained. Delicious food. Service was given with a smile. I felt personally catered to. The mosquitoes were a problem so mosquito repellent is must. We forgot ours, a small can was expensive at the store there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out as very friendly with excellent service. The food was also great much better than any other all inclusive we’ve stayed at.
Stayed 6 nights in Aug 2024

10/10 Excellent

Elise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING place to stay will definitely be our spot from now on
Stayed 8 nights in Aug 2024

10/10 Excellent

Andrea Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet, clean and everything we were hoping for. The beach, rooms, dining, ambiance and staff were all exceptional.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer Flores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were nice !
Stayed 5 nights in Aug 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Arth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall
Stayed 4 nights in Jul 2024

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Beloved. The staff and service are exceptional. The activity and entertainment was below average. The entertainment itself was good but there are only a few areas to sit to enjoy it. There is no opportunity to dance. We were celebrating our anniversary, I would of loved to dance. The activities were just ok. Activity person was always late. Never ready and set up with chairs and table. No prizes for games and when we played water blackjack, he did not know how to play. The hot tub in our room had lots of rust. Water brown. There was awesome liquor selection but wine selection was very limited. Only 2 red wines, unless we wanted to pay for better wine. We enjoyed our stay but was a bit disappointed. Food was really good. 4 restaurants. I was happy with meals but was getting tired of menus after 5 days.
Stayed 5 nights in Aug 2024

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a 5 year anniversary-early 30s couple for 5 nights. Loved the feel of it being mostly just couples. Beautiful resort with well kept grounds. Our rooms were made up twice per day- restocked fridge and bar daily. Housekeeping is great. Food was hit or miss. My husband and I are foodies though who are used to fine dining with lots of flavor. The most flavor was at Lupitas-we had a tasty special menu anniversary meal with great staff. Beautiful beach dinner. El Mar had tasty guacamole and ceviche-did not like the breakfast there. Le Bisou had a good breakfast buffet and pretty good dinner-certain items we enjoyed more. La Isla food was ok. Such a beautiful and relaxing spa-would definitely do the spa again if we came back-Gustavo was great. We enjoyed doing the hydrotherapy as a couple and did the aqua viva add on. We loved the musicians and performers, especially the chellist. We did not really enjoy the retro performances though. Good service and staff. We did want to tip extra for certain staff. If you come mid August strongly advised to bring some sort of mosquito repellant/wipes etc. Not many resort activities. Next time we would book 4 days max or do a split stay with another resort. We overall enjoyed our stay and would recommend as a nice quiet place to reconnect with your partner.
Stayed 5 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Was incredible and would definitely come again
Stayed 5 nights in Aug 2024

10/10 Excellent

Nash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience here. Highly recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Richard Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise the beach and pool concierge went out of her way daily. Amazing service at all restaurants from hostess to waiters to all servers
Stayed 5 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, lovely staff, and beautiful setting.
Stayed 3 nights in Aug 2024

8/10 Good

ERIC Scott, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 6 nights in Aug 2024