Find hotels near Big Bear Lake, from SAR 282

"The customer service was excellent. They had activities and games for the kids. The rooms had everything we needed in it. I like having the whole complete kitchen.It was like standing a little to bedroom apartment.It was very nice."

"The shower in the room was terrible, The room was clean, The bed was uncomfortable to me."

"Wanted to me to pay extra because Expedia didn’t pay them busted door hinges in the front damage all around the place mold in shower and calcium stains wasn’t as advertised a couch in the picture of the listing wasnt there when we got there and it was replaced with a single bed "

"Request the top floor - paper thin walls and extremely creaky! Upstairs neighbors went to bed after midnight and got up very early. The pillows were too high and hard."

"It was small and not very well equipped for a cabin, but it was comfortable and fine for our purposes."

"Perfect little last minute getaway that won’t break the bank. Great location and cool little apartment looking room. "

"We planned this trip because we had a great time when we stayed here a few years ago and were ready to relax/process grief. We were super disappointed this time around. We got to the property and there was broken glass all over the ground. We had our dog with us so we were hyper vigilant that she did not step on anything throughout our stay. There were stains all over the couch and bed and the remote for the television was sticky. The toilet leaked and the towels smelled awful. The fans that were provided didn't work. We were excited to use the bikes/canoes/bbq/pool like we previously did. The canoes/ bikes were still advertised but weren't put out for us until a bigger party arrived the last day of our trip. The bbqs were not connected/cleaned so we did it ourselves. The pool was disgusting and closed. The fireplace not lit until a big group checked in. I understand that it's the beginning of spring and things are not open/ maintained the same during winter as spring/summer but there was no mention of it anywhere and no communication given. The last night that we were there a large family came in and were extremely loud and partied throughout the night. I get it, this was celebration of some sort but the walls are thin so we listened to it all night (despite quiet hours) and saw that the firepits and bbq areas were trashed the morning we left. We were so disappointed this time around that I doubt we'll ever stay here again."

"Rooms photograph well but choices were made for design and not function. Lighting at the bathroom sink was too dim to get ready, bedside lights were all glare and closet area has no light I could find. Housekeeping let down the experience with some visible oversights in the bed and bath. The mattress, pillows, and towels were nice."

"Amazing views and beautiful accommodations! Exactly as described and the host was so responsive. Would definitely stay again!"