"Customer service was terrible"

"For short stay, it was good"

"For the price it was reasonable. Maid skip a day without cleaning room! Older gentleman at front desk was rude to me when I ask for water because vending machine was out, staff told .e I could get free bottle water at front desk, and he reluctantly gave it to me!"

"When I walked into our Best Western room in San Juan Capistrano, I was blown away by how modern and clean the room was. Exceptional room for sure! The room was spacious and very clean. The entire property is well-maintained, and the continental breakfast was legit, including a waffle station. About 10 minutes from the Los Rios Historic District, which was a real treat to visit, and only minutes away from other eateries. We accidentally left behind some new purchases from our trip. I called the...

"Parking area was safe, I appreciated the ChargePoint Charge Station available for me to use and charge my car. Breakfast Menu was all good! Our room nice and clean, although on the first floor did not hear foot traffic. Quiet space. Thank you San Bernardino!"

"朝食がついているので良かったです"

"So the only thing that I was disappointed include the spa inoperable and the workout room was not available. Everything else was great especially the breakfast and services provided by the staff. They were all great!"

"Near old Orange downtown."