"Not recommended. They need to update the website. There is no shuttle that takes you the Disney park at stated on line when booking. There was no early check in like stated on the website. I even received a message saying I cloud check in as early as 11am. I thought that was perfect after a 5hour drive. We had to get ready and dressed in the car in the heat because we couldn’t get our money back. The girl at the front desk was not the friendliest person at all. The hotel it self had a bad...

"I booked this through Expedia, but apparently Expedia isn't aware, or doesn't disclose that this property requires a cash-only security deposit. I was told I needed a $55 cash deposit. When I explained that I didn't have cash, the front desk directed me to the ATM in the lobby. Because it wasn't in my bank's network, I ended up paying two separate ATM fees, $3.99 and $2.50, just to access my own money. That policy should be clearly disclosed before booking. The outside of the property smelled...

"An unexpected hidden charge. A CASH deposit required even though the room was prepaid. If you're going to have that kind of requirement then MAKE IT OBVIOUS on websites. $3.99 to use their ATM. It was 1am. Not like I had a choice to go find my bank in a different city/state. This is the kind of thing that I will stay elsewhere from now on. The way I see it, you owe me four bucks. Oh, BTW, I have been in the hotel industry over 40 years. There's nothing you can tell me about customer service and...

"Location was clean. Staff was courteous and excellent customer service"

"It’s ok not too bad"