"When we checked into our room the first evening, we immediately noticed there was almost no hand soap or shower soap. It was barely enough to get through one shower.
We figured it was an easy fix, so the next morning, before leaving for the day, we asked the front desk to have some brought up. Eight hours later, we came back and there was still no soap.
We called the front desk and were told it would be about ten minutes. After calling three more times and still receiving nothing, we finally...
"Sehr Freundliches Personal,super schöne Zimmer und sehr bequemes Bett. Ein normales Doppelzimmer ist vollkommen ausreichend für zwei Personen für 4 bis 5 Tage in New York. Gerne wieder!"
"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned.
Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."
"I've stayed in the month see two times in both times I've had those experience this time of year better the young man at the desk was very kind and helpful. Very cute and trendy and even appropriate for middle-aged people like myself and my husband.. and to top it off it is directly approximate to plenty of eateries and 5 to 10 minutes away from Times Square"
"Traveler **BE AWARE*** this hotel has **Hidden Fees** that never were disclosed in Expedia or even when you check-in or out, they just appeared 2 days after you are gone in the credit card you give as a deposit.
TERRIBLE!!!!!!!! Not Fair
***TREVELERS BE AWARE*****"
"I am a regular NY traveler and a Hyatt rewards member. This is by far the WORST hotel experience I have ever had. Property was clean, however, I spent hours trying to get in our room after check in time. I was repeatably told our room was not ready. At 10 pm I was able to check in. They told me it was spring break I could wait...they over booked. Then my card was charged 8 times for the stay even though I prepaid through Expedia. Staff was so rude and could care less the problems I was...
"The bathrooms had mold and rooms felt outdated. I had added an extra day prior to my stay and to avoid switching rooms the staff assured me that I would get the same room to avoid transferring rooms. Turns out that they had no rooms available so I had to downgrade and check out and check back in to my premier suite next day. Was very inconvenience as items unfortunately were left behind in old room.
The staff did not charge me addtl property fees.
Will not be staying here in the future"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن مدينة أيلاند
تعرف على المنطقة المحلية الموجودة في مدينة أيلاند خلال خروجك واستكشافك لمعالم مثل City Island Nautical Museum.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
