Find hotels in Toxteth, Liverpool from SAR 181

"The staffs are"

"very good an d a lot of it"

"fantastic"

"Clean room "

"I just wanted to share my appreciation to both staff manager and hotels.com colleagues for listening to my request for a bath and due to me going through the worst 2 weeks of my life, tackling landlords and letting agency’s with countless housing incidents and not having support. This upgrade on the suite room really left me so overwhelmed and I cried with happy tears. To feel so supported like that really made my stay so enjoyable. The bath and the room was amazing. The staff were kind and considerate giving the fact I had work in the hospital the next day. The bed was perfect and to top things off the view, iron, ironing board for my uniform and general peace was so much needed. I cannot thank you all enough and I would recommend this hotel to anyone! PS just a little tip get a window cleaner to clean the moss round the edge of the outside interior and maybe a touch of paint! Other than that the hotel is lovely! "

"The breakfast was disappointing and cold"

"Clean, well located for the city centres and docks"

"There was a slight issue with a previous guests item in our room upon arrival which was immediately addressed by staff (Alice was amazing!!) and I was offered an upgrade to an amazing suite and a drink on the house. The hotel is beautiful, well situated in the city centre close to everything you need. Overall it was an amazing stay and it’s clear that the hotel cares deeply for ensuring every stay meets their expectation and when it doesn’t, they go above and beyond to rectify that. Thank you again!"

"Impressive reception area, main stair case and restaurant area. Friendly, welcoming staff. Bedroom fine - clean and comfortable. En-suite bathroom a little tired but functional and perfectly acceptable. Very quiet overnight. Excellent breakfast. The hotel is in lovely grounds which give direct access to the reservoirs and country park beyond, ideal for an early morning stroll. Plenty of car parking space."