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"The location was perfect to either walk into town or drive out of it to see other major points of interest. Was able to eat, shop, hike, bike etc without any trouble. Staff was very alert to the fact it was Canada Day and that there were things tourists needed to know so not to be inconvenienced and they were on top of it from the jump. Highly recommend"

"The shuttle into Banff was the best! Our room could definitely have benefited from a makeover and the pool area is in need of repairs."

"Lovely pet friendly little cabins! These are basic units that date back to the 1960’s. Each has a kitchenette & bathroom. Staff were very helpful! Fire pits available when fires are permitted, which is a nice touch."

"Do Not Stay Here!"

"Had a short 1 night stay, 1st impression was the property was rough but after checking in the room was clean and sufficient just really outdated. Seemed overpriced but met our needs"

"We arrived at 3:30. They said the room wasn’t ready until 4 so we went into town. Room wasn’t ready until 5:50. Almost 2 hours after check in. Manager compt us drinks at the restaurant which was very nice."

"property was clean and location was perfect"

"Ok"

"Rooms were big and nicely kept view was wonderful"

"This resort was incredibly beautiful inside and out. It smelled wonderful everywhere. The staff were all genuinely friendly; the service everywhere was excellent. There were plenty of amenities on site and the concierge was helpful with information re off site activities."

"My kids ages 4,7 and 8 loved it so much. The pool area with the slides were so perfect for them. One of them said at one point that it was the “best day of his life”. The rooms could use some updating but the pool area and friendly staff more than made up for it"

"Our stay was comfortable.. The staff are nice and friendly The location is convenient. They providing bus pass. Amenities like sauna and hot tub is the highlight of our trip. We enjoy the dip to relax our muscles after exploring the lakes and canyons. The price is decent , Received my complimentary wine from booking expedia."

"Parking was great and good location."

"Spacious room. Carpet in elevators is dated, but in the rooms looked up to date. We were there during construction, but it will be a great place once complete. The resort is in a perfect location and we would definitely stay here again!"

"Outdoor pool was the highlight and was amazing with the views and fire pits. Staff were very helpful and coffee was a nice touch. Our room location was right by stairs to exit out a side door and it was super noisy. Every time people exited it caused our door to rattle and we could hear everything they were saying. It woke us up a number of times. The bathroom also had a large window in it that felt very awkward and you had to close the blinds. The balcony was looking at a side street so view...

"Absolutely wonderful stay. The room was clean, comfortable, and very well maintained. The staff were extremely friendly and patient, answering all of our questions and even helping us recover a t-shirt we had lost through the lost and found. One of my favorite moments was sitting on the balcony, enjoying the peaceful atmosphere of Banff. Another unforgettable experience was relaxing in the rooftop hot tub in the light evening rain, watching clouds drift past the distant mountain peaks. It felt...

"I wanted to personally thank Ingrid and the rest of the staff at Blackstone for an incredible stay on our anniversary and for accommodating us for an extra night when travel plans got moved around due to the flooding. Thank you! We'll never forget this week."

"Clean room, great breakfast and good location"

"Great"