"Excellent location, unbeatable, clean rooms, comfortable beds, quick room service, good breakfast"

"Close to everywhere in fisherman’s wharf, the hotel staff is friendly and amenable, doing everything possible to help. The restaurant was wonderful with a great staff. And valet was well worth it."

"This is the second time we have stayed here. Close to the cruise terminal and in & out burger"

"We chose this hotel as it had great reviews and offered free parking. Although a little dated the hotel was great. A 10 minute walk to Pier 39 and close to the Cable Car stops etc. Our room was a little noisy as it overlooked the rear of "Bimbos" so we had to keep the window shut but we had aircon which we needed."

"Nice stay! Close to so many tourist spots and sightseeing places! Loved the location"

"As with most hotels in San Francisco – I presume – there were lots of hidden fees to work out. That aside, the hotel is very nice, with a nice happening feel and lots to do in the lobby, making it a great place to hang out.The location of the hotel is ideal. Staff was very friendly and helpful. Would definitely return and stay there next time."

"Great experience! Tons of space, excellent services and very convenient location! Would definitely recommend!"

"We enjoyed our stay! The location was perfect for sightseeing around the area."

"While the room itself was clean and comfortable, the front desk service during my stay was incredibly poor. Over the course of two different days, the hotel misplaced my parcel twice. When I approached the front desk to ask about the process for locating a missing package, the staff member on duty (Hispanic male working Sunday evening 6/7 around 9:00 PM) was unprofessional and dismissive. He told me there was "no process," for lost parcels suggested I come back in the morning or ask...

"I had a medical emergency on the second day of our stay and the staff were fantastic! I couldn’t ask for better care and support from a hotel staff."

"Clean room and was the perfect stay for my group of five! Staff were so helpful and efficient!"

"Clean room. Expensive parking, daily amenities fee and not sure what they offered for the $35 per day."

"We had a comfortable stay, clean room, great location, attentive staff."

"The rooms were nice and very clean. While the hotel provided shampoo, conditioner, body wash, and lotion, there were no special amenities. The hotel is located in a convenient spot to walk nearly everywhere in San Francisco. Super nice and attentive staff."

"Always a great stay in a great location with stellar staff. Thanks for another great stay"

"The locations is perfect but the hotel is a little rough around the edges. The parking was difficult as well. Ok for the price."

"Very clean and comfortable. Recently refurbished to a good standard. Furniture, fixtures and appliances in good order. Helpful staff. Would stay again. Good location for sites and good car parking."

"Location, location, location! Great location. One unfortunate thing that happened was two guests having a loud argument, but the issue was promptly addressed by hotel staff, and resolved quickly. I actually live in San Francisco, but was doing a “staycation.” For a weekend. Would definitely stay again."

"I lucked out with a corner room with a private bathroom (key). Hotel smelled like cleaning solution which could be worse. My room must of had a vent connecting to the restaurant downstairs because my room smelled like the spaghetti sauce they were whipping up early in the morning every morning. It smelled so good I went down to the restaurant to try some. (worth it) Thin walls which was anticipated with the age of the building but I brought my portable white noise machine and that solved any...

"This hotel seems to be a hidden gem. It was amazing. Lots of history in the place, it was like staying in a museum. You could spend a day just exploring the hotel. People were incredible, friendly, helpful, I felt like a friend and not just a guest. The room I had was well appointed, with the usual, things. TV, safe, desk chairs, large bed on the firmer side and very comfortable. The shower had no water saving mechanism that I could tell, felt full on pressure. I forgot what that was...