"The location of this property could not be any better. We love being able to walk to restaurants or to Times Square or Central Park and under 15 minutes. It’s also fairly quiet (for midtown) being one block off of fifth Avenue."

"Charming hotel with a wonderful location and staff. Breakfast at the top was absolutely perfect with stunning view of central park."

"The location is great, and the staff were nice. But the building is terribly undermaintained. The blinds in the room were broken and dirty. The mirror in the bathroom was warped and there were burn marks on the counter in the washroom. The room was so scented with air freshener that my partner had terrible asthma. There was nothing in the mini bar. There was garbage under the desk when we first arrived. I could go on. But I won’t. Not worth the money."

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"My shower handle fell off. The room's AC was so old that the room never really got to 68 degrees. The paint was scuffed, chipped, and worn throughout the room. There was black mold along the lower part of the AC unit and in multiple locations in the bathroom. We called maintenance to repair the shower handle and the AC, but there was nothing he could really do. He also said that he recently replaced the sheetrock on the ceiling due to leaks in the floors above. Probably the mold issue. The room...