"I booked this through Expedia, but apparently Expedia isn't aware, or doesn't disclose that this property requires a cash-only security deposit. I was told I needed a $55 cash deposit. When I explained that I didn't have cash, the front desk directed me to the ATM in the lobby. Because it wasn't in my bank's network, I ended up paying two separate ATM fees, $3.99 and $2.50, just to access my own money. That policy should be clearly disclosed before booking. The outside of the property smelled...

"An unexpected hidden charge. A CASH deposit required even though the room was prepaid. If you're going to have that kind of requirement then MAKE IT OBVIOUS on websites. $3.99 to use their ATM. It was 1am. Not like I had a choice to go find my bank in a different city/state. This is the kind of thing that I will stay elsewhere from now on. The way I see it, you owe me four bucks. Oh, BTW, I have been in the hotel industry over 40 years. There's nothing you can tell me about customer service and...

"Location was clean. Staff was courteous and excellent customer service"

"It’s ok not too bad"

"I would not recommend this hotel in California. They do not believe in AC and it was so uncomfortable the bed was soaked in sweat. Had to buy a fan but still suffered. Plus the kiosk for live checkin was not for me. Also dont upgrade your stays, i got the same room I did last time. They didnt even offer a refund after explaining there was no AC."

"I was getting bit up on my bed, I came back home with critters. Yes yes those"