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"Clean room and great location. Poor communications with the hotel prior as they failed to respond to messages on the Expedia application. "

"No toilet in communal areas. Staff did not even know how to find our room e.g. how to get there, which floor or lift to take. Room and location were perfect though."

"Fabulous hotel. Would highly recommend."

"One of our two rooms didn’t have any area to section off our luggage. There was no way to access front desk via hotel telephone. This place felt like paying for a hotel experience and instead receiving a hostel experience. Yes, the hotel is very nicely designed but the basic room upkeep does not match. I should have someone coming to the room to make sure there’s soap in my bathroom when there was none for my time there, the trash wasn’t taken out so I would have to try and find a trash can in...

"Location is perfect"

"Hôtel bien situé, proche du centre et bien desservi en termes de transports. Chambre réservée pour 3 personnes, avec 3 lits simples. La chambre et la salle de bains étaient petites mais suffisantes pour un séjour de 4 nuits, et très propres. Le personnel est accueillant, aimable et serviable, le petit déjeuner est très correct, mais avec un choix limité de propositions. Seul bémol: la petite largeur des lits simples."

"Great spot!"

"Salle de bain tout petit lavabo qui se bouche rapidement. Baignoire et plafond sale Pas de ménage fait dans la chambre le lendemain Le personnel quasi inexistant à part le personnel qui doit réparer les dommages qui sont souriant et serviable. Chambre récupère à 15h15 malgré mon arrivée à 12h30 je comprends mais en me voyant présent aucun effort pour mettre à dispo la chambre ne serait ce que 15 min avant 15 h. Aucune explication sur ou serviable trouve la chambre car l hôtel est grand....

"Big rooms. Loved shower vs bath options."

"Fantastic experience. The staffs are very polite"

"スタッフの態度が良い"

"Lovely modern hotel "

"Great location. Good sized room on the 5th floor. Comfortable bed and big shower room. Will be back"

"Location was exceptional; lovely club lounge with a tea and coffee bar. The breakfast was good but very expensive if not included in the room rate. I will definitely stay here again."

"Camera pulita, personale professionale molto gentile. Posizione centrale ben servita da mezzi e metropolitana."

"I liked that the hotel was a short walk to Pimlico station and very central to where I needed to go."

"I love this hotel. Location, price, square footage."

"Breakfast good , room temp could not be controlled. Staff said one thing one night then next day didn't have."