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"The location is amazing and the restaurant is an added plus. There was construction happening which was not a big deal. The thing that was frustrating is our shower would not work. We called 4 times over two days to get help and no one came. Even when we were told that they would be up in 10 minutes. This really soured our stay."

"Très petite chambre mais on le savait alors c’était parfait!"

"Clean room and great staff ."

"Excelente todo"

"The elevators are horrible! They have a new fancy system that takes forever to get an elevator!"

"The neighborhood was nice. Safe. Coming late was no hesitancy. Underground and buses were within walking distance. Coffee shops, pubs, restaurants nearby. Staff was nice. The only downside was rooms were tiny. Not for someone who is claustrophobic. I stayed for 10 nights and only one cleaning was included."

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"This is an amazingly convenient property. 3 minutes from the tube/Underground stop (I walk fast). Classic architecture, modern, update, well appointed accommodations. You communicate with staff primarily through a live chat (AI assisted but you work directly with a staff member). This results in very rapid responses to requests or questions. Professional and courteous. This is great for business travelers like me who like to weave into the fabric of the local community. Getting to know...

"This hotel was very good, clean and very attentive staff always willing to help. My only comment would be that our bed wasn’t made between our two night stay and the towels weren’t changed so we had to speak to reception to get clean one’s. Also, there were only two tea bags, two milk sachets and two sachets of sugar, not everyone likes coffee and for the price you pay to stay in a hotel surely it isn’t that expensive to provide more tea bags, milk and sugar so that guests can enjoy a cup of...

"Corridors are dirty and lots of people around rooms are basic and be careful if you book a classic room there is no air con you have to pay additional money to upgrade which in 35 degree heat we had too! I would not recommend or visit again"

"Our stay was great, the only issue was one elevator was down everyday. Which Made for long wait times and a no elevator access to the 6th floor."

"Modern, clean and convenient"

"جميع الخدمات متوفرة ولكن الاثاث قديم وكذلك فرش ارضية الغرفة والمصاعد تصدر اصوات مزعجة"

"This hotel is amazing. I'd rather stay here than at any five-star hotel in Mayfair. Here is why: 1. Excellent value. For under £100 a night for a single or double room, you won't find anything better priced in London. 2. Location. 3. The garden and coffee area are great places to sit and work or eat, and, as you can bring in food from outside, this represents an excellent cost advantage over being forced to pay for expensive cafe or restaurant food as at other hotels. 4. Cleanliness. The...

"Construction going on outside (which was disclosed) but scaffolding up against windows with workers having a clear view in the room. No AC and windows only open about 2 inches made the room stifling hot. No curtains/blinds, only heavy shutters that block all light and air flow. Location is great."