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"It was well kept but quite basic. Good bargain though."

"Room was clean, staff were great. Any issues I did have were swiftly sorted and resolved. Really nice place to stay and 10 mins walk from new street station. Breakfast is a standard buffet style and really pleasant."

"Very good"

"Convenient airport hotel, close to parking, freeing a reasonable restaurant and leisure facilities."

"Ordered room service at a late time of the night. Whilst I don’t expect gourmet at 1am it is reasonable to have something edible. £35 for 2 dry panini rolls isn’t really good enough and this could be improved. Also no spa - which should make the 5 star experience better."

"Breakfast was fine Aircon was decent Bar staff were obnoxious 💩 , we are not just robots. Won’t be staying again"

"Our stay at this hotel was amazing. My daughter and I thoroughly enjoyed our stay and will definitely come back."

"Excellect lady on reception day time july 10th. Very helpful."

"Hotel fine. No air conditioning in any of the bedrooms. Just happened to be extremely hot in June 2026"

"Staff really welcoming and pleasant. Rooms were perfect and clean. Plenty of extra air conditioning around the hotel due to extreme high temperatures. Quick check in and check out. Offered a glass of bubbly on arrival. Despite busy hotel and World Cup Football there was no noise so slept really well. Breakfast was lovely, great selection of food and juices. Perfect location and will definitely stay again."

"Friendly staff. Great sized rooms. Excellent breakfast. Unfortunately, property advertised as having air conditioning which is only available in the lobby areas. Rooms only have a type of climate control that does not help with extremes of weathers. They did signpost on arrival that all cooling systems were down which was unfortunate due to the heatwave present."

"Very good stay. Lovely room. The only downside was the accommodation was a little far from the centre"

"Holtel was very clean and tidy, easy access to centre with transport. Overall experience was great breakfast also was excellent. Will vist again."

"The grounds and the old manor hall are beautiful lots of wildlife and birds. The spa / leisure centre is also very good but is ran by a seperate company to the main hotel which why it might explain it is better ran than the main hotel. We enjoyed our stay and the room (double suite in main hall building ) was good and spacious including a/c. A few things lacking ... service can be slow at the bar, some friends tried to get flowers out in our room and hotel was very unhelpful. The rooms in the...

"The Belfry trades heavily on its famous name, but the experience doesn’t justify the premium price. My room was clean but very dated, with no air conditioning and only a noisy fan that made sleeping difficult even before the real issue started. The biggest disappointment was the late-night noise. Guests drinking on the terraces created a constant level of shouting and disturbance that was completely at odds with what you’d expect from a luxury golf resort. I booked expecting a peaceful night...

"The inside of the room was lovely with new technology for door entry, lighting etc. and we loved the wildlife and farm animals. however the outside of the property was a total mess. It looked like lots of the buildings were falling to bits and the grounds were overgrown and not well kept the restaurant was permanently closed and the shared microwave in the corridor worked but there was no cutlery"

"The staff were all brilliant especially the reception staff. The room was lovely and clean and had everything we needed. The breakfast was really good with lots of choices. Would not hesitate to stay here again."

"Could not fault this hotel, staff were so helpful nothing was too much trouble they made you feel so welcome, the reception staff went above & beyond, would highly recommend staying here, you won't be disappointed."

"It wss good coffee tea ironing board hair dryer toilet paper spacious room fan bathroom internet firm bed lamp tv internet lottle noise because of close room space and of course all watching football secure tidy central of shopping area"

"We liked that the hotel was right in the heart of town and that there was a lot of energy and activity around. The restaurant was only fair in so far as the food goes. The service was haphazard in the restaurant and there was no one to greet you. The room was okay , but it was cold when we were there and the heat did not work. We had constant air conditioning blowing on us. The front desk was sympathetic to the problem, but was unable to fix the issue. By the second night , the front desk person...