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"En familia la Fase 2 del hotel fue excelente para los niños me encantó mi hija quedó felipe el club house nos encantó y solo lo uso una vez pero le gustó todo excelente 5 de 5"

"Clean room and kid-friendly"

"El Staff perdidos nunca sabian nada o daban malas recomendaciones sin saber"

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun"

"Place was awful. don't recommend."

"Great service and entertainment oh and the food"

"Overall nice place. A lot wild animals and trees with plants. Food descent. For sure Platinum not worth it. Deluxe way better rooms and there's terrible smell of sewage around Platinum area. Platinum buffet small with less to choose than regular buffet. They charge me extra 1200$ for Platinum and wasn't worth it even for free."

"Fantastic Food! Ember Restaurant was delicious!"

"I loved my stay here! It was so nice being so close to the beach and the main 5th ave. The food was great and there was lots of variety so everyone could find something they like. I really liked the mexican and italian restaurant. Brasas was not super impressive but still decent food. The rooms were nice as well. AC was a blessing! Our power went out a couple times so that sucked but it didnt last super long. The pools were amazing, really enjoyed the rooftop pool the most. The bartenders were...

"I booked this resort because of the many amenities and activities that were advertised, including cenotes, water attractions, and multiple restaurants. Unfortunately, several of these attractions and dining options were closed or unavailable during my stay. I stayed for 8 nights, and my toilet broke 3 different times. Reaching the front desk was often difficult, and when I was finally able to report the issue, it was not fixed even hours later. The hot tub was also out of service, and the air...

"Todo muy bien, aunque la propiedad ya se ve vieja y no me gustó la playa olía muy feo porque tienen redes deteniendo el zarpazo pero huele a podrido pero la comida y servicio, muy bueno"

"Food was amazing! Great place for a family with kids!"

"⭐⭐⭐⭐⭐ What an incredible experience! My wife and I celebrated our 5-year anniversary at Secrets Maroma Beach, and it exceeded every expectation. From the moment we arrived, we were welcomed with amazing hospitality and treated like VIPs. The staff was absolutely outstanding—friendly, attentive, and always going above and beyond to make our stay special. The food was phenomenal! Every restaurant delivered incredible meals, and we were constantly impressed by the quality and variety. The Bali...

"Initially had ants in the room and the staff took care of it right away. Experience was wonderful. Food was great and everything was clean and well maintained."

"Q"

"It was our first time staying at Barcelo Palace. We stayed in the Oaxaca Building and our room was somewhat close to the pools. The room itself felt spacious and had lots of storage pace for a family of three. The property itself is large and combines several of their other hotels. The hotel offers shuttle service to the other parts of the hotel but we walked and felt it wasn’t more than a 20 minute walk to get to their furthest property. This is an all inclusive resort but we were not premium...

"Secrets was clean, staff were very helpful and friendly, the pools were beautiful and there was always entertainment happening. The quiet pool was calm and relaxing if you wanted a more serene setting. The food was great and we never had to wait long at the restaurants. And if you are looking for a a late night the DJ in the lounge was so much fun! Great place for couples to relax and reconnect."

"The hole staff is great from check in to check out beach is great I highly recommend this hotel.. and it walking distance to playa de carmen shoping ..."

"We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...