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"Amazing staff. From the people working the entrance gate, the late night security and everyone else. Amazing People made the stay worth it. You are a little far from a lot of the great locations to visit but if you just want to stay there it's perfect."

"Staff was amazing"

"The royal sonesta had one of the best gyms I've ever experienced traveling. I love the proximity to the beach, the pool and bar areas were nice and well maintained. Breakfast buffet was enjoyable. The beach view room was worth it for us. We enjoyed some pleasant sunrises. You will not enjoy the sunset if you're on the beach side of the hotel. The hotel is very close to the airport and pretty central - getting to the other places via Uber was relatively inexpensive. Oh and a special shout out to...

"Charges in my card for not reason."

"Super"

"The property is located in a beautiful area! Within walking distance of surrounding restaurants and bars. Staff is friendly and patient, room was clean and the view was pleasant but the bathroom a little outdated"

"Todo bien"

"So many things to love here: complimentary chairs and umbrellas at the beach, private lifeguards, great pool, gym, staff… everything. The location is nice with many food options nearby. Concierge desk was helpful in discussing different excursion options."

"Everything was great. Thank you"

"Nice place"

"Had a great time with my family."

"Celebrated my honeymoon here. I am planning on celebrating my one year anniversary at the same place. Wonderful staff and very clean resort."

"10/10 AMAZING!!!!"

"Clean room and excellent staff attention"

"Amazing , rooms were clean, staff were helpful. Beach was clean , pool was clean. Booked my next trip to come back"

"When we arrived, there was almost no water anywhere in the city of San Juan due to a large breakage in the pipeline. Certainly not the hotel’s fault. They trucked in water when they could get it to fill their cistern and provided free 16 ounce water bottles whenever we asked for them free of charge. Room service was hit or miss, sometimes OK sometimes not. We were there for five nights. Staff tried to be helpful. AC worked great. We didn’t try the hot tub. They said they will refund us half...

"I like this place, very beautiful, plenty of space to lounge around inside and at the lagoon. I did not understand why my first night I was placed in the hotel across with no explanation! Spoke with staff manager and the next day I had what I booked. The explanation was some issues with water."

"Perfect location centered by the most recent popular spots"

"This place is expensive, but you can really relax and be treated like royalty. Staff is wonderful. Any of the rest have excellent food. The beach and pools are relaxing. Location is n a great part of town with nearby sites and eateries. I would definitely stay again. We did have troubles from time to time getting the room serviced, but the room itself was luxurious and relaxing."

"Beautiful property and very friendly staff. Be ready to pay for parking and resort fees - I wish they would just add it all in the price... Nice pool and workout room. Would stay there again."