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"The property was clean, and well maintained. The staff were firendly and helpful. The amenities left a little to be desired. The entertainment (TV) system was from 2008, and some features (Googlecast specifically) failed to work. Though I understand that's not why people come to the Theater District, it's still suboptimal. Finally, I fully recognize space is at a premium, but the gap between the sink and shower door was VERY small (as was the bathroom). This was highly inconvenient. "

"Would have given 5 stars but for the A/C in the room. The temperature was too hot. I’d hate to stay there in the summer months. If they fixed that to be colder this hotel would be perfect. Didn’t have any of the problems listed in some of the reviews but agree the a/c unit needs some serious work. The size of the rooms is what you should expect in NYC and the breakfast bar was a standard hot breakfast and glad they informed about the best time to go to breakfast. Go early for less crowds-again expect crowds and not a lot of space because it’s NYC !! Take it all in, you’re in New York City ! "

"Great location, the room was spacious, the ac & heater worked well. The bed was comfy. Staff were very friendly. Overall great experience!"

"fantastic views, lovely lobby and bar ambiance "

"Room was not the cleanest. Bathroom was dirty with hair. The picture on the wall wasn’t wiped down and there was splashes of substance on it.There was trash behind the ottoman in the bedroom. The bedsheets on one of the beds had some type of substance on it and some other dirty marks. "

"My wife and I had booked a Queen-size bed but were given an uncomfortable Full-size one instead, in a very cramped space. Neither of us slept very well, but we were given another room with a Queen mattress for our second night’s stay."

"So you save a dollar a day by making the soap , shampoo, and conditioner squirt tiny drops at a time but by the time a guest has stood there for several minutes pumping and pumping just to get enough to wash their hair, you've more than lost it in guest perception of the hotel. Not to mention the likely cost of the water, just standing there pumping. It feels very much like the sort of thing where you pinched a penny but helped your guest in the eye, leaving them with a very sour perception of the hotel."

"Property has an EXCELLENT LOCATION Has just reopened after being closed for renovation Opened may 1 .. we checked in may 2 Much work still in process As expected a few loose ends Helpful but not quite ready staff Communication was lacking They will do better Rooms VERY small particularly the bath No in room coffee or fridge Had been requested but never came … no room for it anyway This one may get better as work and organization continues"

"Hotel is older, but it is in a great location. "