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"Beautiful property with so many things to do!"

"Great as always"

"Excellent place, will definitely coming back, staff friendly and place is amazing"

"The food can be better. Was there last year and food was better."

"Rude service all through out the hotel. The only positive thing was the beach."

"We had an amazing time! We read tons of reviews before booking so had a few ideas about what to expect…no mini fridge in room so we simply brought insulated cups to keep water in and to take drinks down to the beach and that rooms were slightly outdated-which they were, but they were fine and had all we needed because we were just sleeping in there. Other than that, we thought the food was fine. Maybe not five star, but we weren’t there for the food and there was plenty to choose from and never...

"staff was rude. not enough pool chairs. very expensive food"

"Beautiful family vacation, clean rooms, helpful staff."

"Great staff!"

"Nice place to stay close to down town!"

"Breakfast was just waffles, eggs, toast and cereal. Warm orange and apple juice. That’s it. Cleaning staff was amazing, nice, but the regular staff was not nice. Room itself wasn’t in good shape, and the property reeks of mold smell everywhere. They are fighting the smell by installing air freshener sprays everywhere, but those just barely make it tolerable. The walk to the closet Atlantis pool is 1 klm, we did the measurements through our watches, and you have to log in and sign with the...

"Exceptional service, immaculate rooms, and a welcoming atmosphere. A truly great hotel experience."

"Everything was perfect"

"Best spot on the island! Especially if you don’t want to be at the Vegas style resort. Plenty of wildlife in the water we even saw a manatee!"

"The hotel was very nice and clean especially the rooms."

"Lost power for 3 hours first day. Fire alarm evacuations on 21 June at 0545 for faulty electrical issue and tons of mosquitoes in the room"

"Very clean room . Love the pool"

"Although the staff was very nice, we were not very happy with the rooms. The decor was nice and the kitchen had everything needed but… Our first room was not cleaned well. The bathroom grout was dirty and the carpet sticky. We moved to another room and although that one was very clean there was an issue with the air conditioning. The room was always very humid. Our clothes felt humid all the time. As soon as you opened the door you could feel the humidity smell. Although they came to check on...

"The hotel is in a good location outside of the downtown area hotels. I would suggest if staying here renting a car would be very helpful and convenient if you do not like to walk. My family and I walked for about 10 minutes from the hotel to the main road to catch the bus #10 that drives up and down W Bay St for about $2 per ride. You can walk to beautiful Saunders Beach from the hotel but can also take the bus. Do not skip on visiting Goodman's Bay Park, its a beautiful beach (you will need to...

"Airport shuttle is not available, yet it's advertised as an amenity. False advertising."