"We stayed in the Royal Tower (west) on the 17th floor with an ocean view. The view was amazing! Upon check-in, the staff was so kind, helpful and welcoming. The grounds are beautiful, aquariums amazing and the rooms and property were very clean.
Staff: They were hit and miss on whether they were kind and helpful. Our daily housekeeper was so kind and warm. We loved seeing her each morning. As for restaurant staff, I feel like the automatic 15% tip does not do anything for the customer. majority...
"We stayed in the Royal Tower (west) on the 17th floor with an ocean view. The view was amazing! Upon check-in, the staff was so kind, helpful and welcoming. The grounds are beautiful, aquariums amazing and the rooms and property were very clean.
Staff: They were hit and miss on whether they were kind and helpful. Our daily housekeeper was so kind and warm. We loved seeing her each morning. As for restaurant staff, I feel like the automatic 15% tip does not do anything for the customer. majority...
Julia