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"The property is excellent, the food is great . The shake shack is the best by far. I’ve been here 9 times and always enjoy the trip . The bartenders and staff at the coral pool are the best! The staff at the Royal are just as great. The staff and servers at the kiddie pool are very rude ! The raised their voice when asked a question. They lack class! They do not compare to any of the other staff members at property. Very disappointed in their behavior. I’d like to talk to someone more about that...

"Good place."

"Tiolet tank flusher broken all week. Only 2 electric receptacles in the room. If we didn't bring multi plugs I don't know what we would have done. Better bring extension cords with you. Front desk couldn't help. The hand shower head had hard water all over it, which hasn't been cleaned in awhile... the safe had to be repaired. Our original flight was canceled by Jet Blue on July 22, 2026 and was charged $330.0 per person to stay over by the hotel. The rest of the staff was great. Imagine the...

"Everything"

"Great staff service"

"Staff 10/10"

"Ms Cartwright at the front desk helped me find my phone and walked me to the adjacent hotel to retrieve it!"

"Staff great job Bed was a queen should have been a king"

"Everyone is incredibly friendly and helpful. The complimentary breakfast was great. Restaurant in the pool area serves delicious food. Being able to use some of the amenities at Atlantis is great. 5 minute walk to marina, shops, and restaurants. Definitely recommend."

"Amazing property. This is not a huge Resort like others but it's so peaceful."

"I just loved the ambiance. All the grounds are kept so beautifully. The staff were super nice & helpful, Especially the concierge Ladies."